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  • Competitive Salary
  • Birmingham, UK
  • 4 weeks ago

WE ARE HIRING!

 

We are looking for an experienced eCommerce Customer Service Assistance to assist our Customer Service team as we continue to navigate our way through the companies busiest period.

 

Location: Birmingham
Duration: Temporary
Start Date: Immediate for the right candidate
Salary: Minimum Wage

 

REQUIREMENTS:
- eCommerce Customer Service experience
- Quick learner
- Able to work in a high-pressure environment and cope with demand during peak season
- Able to prioritise workload
- Problem solver
- Able to use their own initiative as well as a team player
- Good communication skills
- Reliable and trustworthy

Advantages:
- Linnwork's Experience
- eBay Customer Service background

 

  • £21,164.00 to £28,860.00 per annum
  • Blackburn, UK
  • 4 weeks ago

Job Title: Health & Wellbeing Lead

Accountable to: Director of Operations

Salary: £21,164 - £28,860.

Hours: 37 hours per week

Leave: 25 days plus the normal 8 bank/ public holidays

Period of Contract: Full time - Permanent

Base: IMO Charity HQ, Blackburn

1. Job Purpose

To work with the Senior Management Team and the Director of Operations to deliver IMO Charity (IMO) Mission and strategic objectives.

2. Duties

Enhancing and implementing IMO’s strategy for the provision includes health service, education service, youth service, social action, intervention, prevention, and opportunities for all. Line managing the project officers and volunteers within your strand of the IMO.

This entails:

A. Strategic development of the key IMO themes, translation and development of projects into funding opportunities and engagement with key partners and stakeholders.

B. Bid writing, fundraising and assessing/applying for new contracts.

C. Management of staff and delivery of on-going contracts and projects.

D. Manage lead staff to develop and deliver projects and support volunteers.

E. Stakeholder engagement and partnership working The post holder will be line managed by the Director of Operations.

The main duties and responsibilities will be:

3. Strategy

· Work with the Director of Operations and the Executive Team to develop and deliver the long-term strategy and to drive the growth and expansion of the IMO Charity and its Health & Wellbeing programmes.

4. Project Development and Financial Management

· Strategic planning, development and implementation of IMO themes, strategic, financial and business planning for your allocated IMO Theme. · Develop resource and implement programmes aligned to the IMO Charity strategic direction. · Work with stakeholders to refine and deliver their funded programmes. · Identify, and apply to secure funding for IMO Health & Wellbeing theme and delivery of strategic objectives. · Preparation and submission of reports, planning documents and information required by funders/clients with regards to service level agreements and any other contractual obligations. · Innovate in the design and implementation of new programmes that fit with local need. · With the other senior staff, deliver on the IMO Charity long term strategy. · Represent the IMO Charity to principal stakeholders. · Ensure the management of your strands engagement accounts.

5. Programme Development

· Develop resource and implement programmes aligned to the IMO Charity strategic direction. · Work with stakeholders to refine and deliver their funded programmes. · Innovate in the design and implementation of new programmes that fit with local need. · With the other senior staff, deliver on the IMO Charity long term strategy

6. Team Leadership

· Provide management and leadership to the Health & Wellbeing project team and volunteers. · Support the other senior management in delivering parallel projects. · Act as the representative of the IMO Charity in meetings. · Be a team player within the IMO Charity, to ensure support and advocacy.

7. Marketing and Communication

· To support and contribute to effective internal and external communication systems. · Help to develop a clear communications and marketing plan in conjunction with the marketing and communications team. · Develop relevant content – both narrative and imagery. · Increase and raise awareness of the IMO Charity amongst all stakeholder groups including supporters, staff, participants, media, interest groups, local communities, schools, sponsors and strategic charitable partners. 8. General Responsibilities · To ensure a high standard of professional conduct in dealing with other services and members of the public. · To attend all staff meetings as required. · To undertake any training considered necessary by the line manager. · To participate in a process of continuous evaluation of the organisation's effectiveness in fulfilling its aims and objectives. · To comply in all areas of work with IMO Charity Equal Opportunities Policy, Safeguarding and other policies. · To promote, participate in and contribute in all reasonable ways to the overall aims and objectives of IMO Charity.

There may be other tasks relating to the efficient and effective operation of the organisation. In these instances, the post holder will be expected to adopt a flexible and helpful approach.

Please note: The person appointed to this post will, from day-to-day, have contact with children and vulnerable adults, many of whom are under eleven years of age, and a number of whom may have moderate learning difficulties and/or disabilities.

Therefore, the post holder will require an enhanced Disclosure Barring Service check.

Safeguarding Recruitment: IMO Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks as well as providing proof of right to work in the UK.

The successful applicant can expect to have their personal information entered on to a Single Central Record, which will be shared governing bodies and organisations where applicable.

Equality & Diversity: As we are a diverse charity that respects differences in race, disability, gender, gender identity, sexual orientation, faith, background or personal circumstance we welcome all applications.

We want everyone to feel valued and included in the IMO Charity and to achieve his or her full potential.

IMO Charity is opposed to any form of discrimination and commits itself to the redress of any inequalities by taking positive action where appropriate