6 job openings for Office/Clerical Work in Blackburn

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6 Jobs

  • £16,000.00 to £18,000.00 per annum
  • Blackburn, UK
  • 3 weeks ago

For the assistant office manager we will be looking for an individual with demonstrated professionalism, meticulous attention to detail, creative problem solving, and adaptability.

Primary areas of responsibility will include managing the day-to-day operations of the office, providing excellent customer service to all visitors, clients, candidates and officemates, and ensuring the maintenance of a pleasant working environment. In addition to these core areas, the Office Coordinator will also support the planning and execution of all Slalom events. Under the direction of the Office Manager, the Office Coordinator’s detailed responsibilities may include any of the following, depending on the needs of the team.

Responsibilities

Office Support

  • Maintain all office, kitchen, and company branded supplies including auditing, ordering, stocking, and vendor management
  • Keep all common office areas organised and clean
  • Communicate with property management, employees and vendors regarding facility-related asks and issues
  • Create a clean, safe and contemporary workspace including office repairs, ordering furniture, etc.
  • Organise and distribute post and package deliveries
  • Serve as Slalom’s gatekeeper for phone inquiries
  • Perform administrative tasks such as data entry, scheduling, document organization, etc.
  • Accommodate visitor and employee requests such as conference room setup, printing meeting materials, setup of workshops, catering, etc.
  • Facilitate visitor access (request building badges, guest Wi-Fi, etc.)
  • Greet new hires, candidates, employees, clients and guests in a friendly and helpful manner
  • Manage audio/visual content displayed in reception/communal areas
  • Liaise with business leaders, operations teams and departments to be armed with up-to-date information for on-demand questions and requests

 

  • £13,000.00 to £13,500.00 per annum
  • Blackburn, UK
  • 2 months ago

We are looking for a admin support person who can learn quickly on the job. 

Managing the diary, updating work loads, supporting staff are all requirements for this job. 

Experience desirable but not essential. 

A video CV would be preferred.

  • Not mentioned
  • Blackburn, UK
  • 2 months ago

Main purpose of job

1.    To serve as a first point of contact for new clients, delivering excellent customer service in a time efficient manner.

Key tasks (Duties)

2.    Contact new clients to obtain information concerning their case.

3.    Enter information acquired from client on case management software and create new files.

4.    Generation of suitable client care correspondence for clients.

5.    Instruct medical appointments and engineer’s inspections.

6.    Actively listen to client’s needs and react accordingly in terms of hire, any extra requirements etc.

7.    Obtain any other information necessary, e.g. police reports etc.

8.    When processing new claims, ensure that any concerns regarding liability and fraud are communicated immediately to your First Response line manager.

9.    Liaise with other teams in the firm to ensure smooth transition of claims.

10. Take incoming calls to the office and deal with routine client enquiries efficiently.

11. Adhere to all performance targets set by senior partners.

12. Have a flexible approach to working hours.

  • Not mentioned
  • Blackburn, UK
  • 2 months ago

Main purpose of job

1.       To provide cost effective administrative and secretarial support to the partner and other senior fee earners in the team in the work of the department.

Key tasks

 

1.         To undertake matters which you are competent to conduct having due regard to the policies and procedures defined in the Office Manual relating to your areas of work.

 

2.         Arranging appointments and attending new, current and former clients and dealing with their queries including:

 

·                  obtaining instructions and advising on course(s) of action, length and cost of case (as

            appropriate);

·                  assessment of client’s financial means and explanation of private terms and  conditions and CFA’s;

·                  drafting and/or dictating correspondence to client, court, solicitors counsel and other third-parties, including Statements, Notices, Applications, and other Legal Forms/Documents;

·                  instructing counsel, experts, solicitor advocates or other third-parties, reviewing reports and continued liaison as required;

·                  advising on appropriate course of action;

·                  arranging and attending hearings and conferences as and when required;

·                  obtaining and reviewing evidence and statements;

·                  negotiation on clients behalf and, liaison with opponents etc. to obtain most preferable outcome for clients;

·                  ensuring efficient day-to-day progress of all matters, prioritising work as necessary and keeping the client informed on progress.

 

3.         To ensure that all work carried out meets or exceeds the requirements of the SRA Code of Conduct and meets Quality Mark standards

 

To record all work carried out accurately and appropriately on the firm’s computerised time recording system.

 


  • Not mentioned
  • Blackburn, UK
  • 2 months ago

Main purposes of role

1.       Undertake fee earning work and provide a profitable contribution to the work of the department.

2.       Ensure the successful development of the firm in line with the business plan.

 

  • £17,000.00 to £21,000.00 per annum
  • Blackburn, UK
  • 3 months ago

Post Title: Sales/Client Care

Service Area: Sales/Client Care

Team: Client Care Team

Employer: AMT Lawyers

Salary Grade: £17,000-£21,000 (with the addition of a bonus package)

 

Post Reports to: Head of Client Care Services

Post Responsible for: Sales/Client Care

 

Client Care Team

A brilliant opportunity has arisen within our Client Care Department at our Head Office in Blackburn. Candidates with sales experience regardless of the sector will be most suited for this exciting and diverse role. The role will involve the sales and client care side of a Law firm. The ideal candidate will have excellent communication skills via telephone and in person. A large portion of the role will involve contacting new and existing clients via telephone in an attempt to market various legal services the firm provides. The ability to persuade and negotiate is fundamental for this task as the role will require the arranging of meetings. Once organised, the Client Care team is also responsible to attend the meetings to touch base or build rapport and therefore knowledge on the legal services the firm offers is also important. Note: Training will be given for this.

Furthermore, it will be important for the candidate to be organised and have the ability to multi-task various tasks at the same time. We seek to employ a person which is committed, dedicated and consistent in all tasks set. Punctuality and attendance are also extremely important for this role as it requires a physical presence within the offices at all times due to the level of responsibility.

A non-exhaustive list of the tasks which will be included within this role have been listed below:

  1. Telephone calls to new/potential clients to introduce our services and arrange meetings.
  2. Telephone calls to maintain existing relationships with clients.
  3. Marketing tasks such as visiting new and existing clients to build rapport
  4. Meeting business clients to build rapport and to ensure quality of service is achieved by all Departments within the firm.
  5. Networking at various events through out the year for e.g. Careers fairs, sponsored awards evenings, general conferences etc.

There is targets involved with Task 1 mentioned above which will trigger a bonus structure in addition to the pre-set salary.

 

To work positively and inclusively with colleagues and customers so that AMT Lawyers provide a quality service and additionally to deliver services that do not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender or disabilities.

To fulfill personal requirements, where appropriate, with regard to AMT Lawyers policies and procedures, health, safety and welfare, customer care, emergency, evacuation, security and promotion of the firm’s priorities.  Maintaining and upholding the firm’s reputation whilst dealing with all aspects of the role.

To work flexibly in the interests of the service. This may include undertaking other duties provided that these are appropriate to the employee’s background, skills and abilities. Where this occurs, there will be consultation with the employee and any necessary personal development will be considered.