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  • £18,000.00 annum
  • Blackburn, UK
  • 7 days ago

Role:  Benefits Administrator 

Location:  Blackburn, BB1 2EE 

Hours:  Full-Time / Permanent 

Salary: £18,000


Role Overview:

We are looking to recruit a Benefits Administrator in our HR department! In this role you will support the HR Shared Services function through the successful delivery of our ‘EG Cares’ benefits program. You will manage the employee benefits program and have full responsibility for ensuring that the platforms are accurate and up to date and ensure employees are provided the correct benefits package for their role.


Key Accountabilities:

·       Manage enrolments and determine employee eligibility

·       Monitor employee probation periods and only enrol employees into the scheme once they have passed their probationary period

·       Handle all benefit compensations

·       Handle all reimbursement procedures

·       Update and keep employee records accurately through Success Factors or manually

·       Advise employees of their benefit entitlement  

·       Collaborate and maintain professional communication with vendors / suppliers

·       Manage the EG Cares benefits system and ensure information is accurate and up to date

·       Collaborate with accounting / payroll departments for payments and deductions

·       Support the development of administrative processes and systems for the benefits scheme

·       Manage promotion / demotion processes monthly and ensure that employees are provided the benefits packaged suited to their new role

·       Processing of scheme renewals, compliance and other general administration task

·       Manage membership changes; joiners/leavers/salary/addresses, and be a dedicated point of contact for the business

·       Working with the Payroll Department ensure full compliance with NMW Regulations in relation to any deductions

·       Manage the Reward/Benefits platform with the third party vendor and business to ensure it is fully operational and managing any queries.

·       Support with the communication of any new schemes

·       Provide accurate reporting and feedback to the Reward Schemes


This list is not exhaustive and may be added to or amended from time to time

  • Competitive Salary
  • Blackburn, UK
  • 2 weeks ago

Role: Paralegal

Location: Blackburn

Skills and Responsibilities

Knowledge of Residential Conveyancing procedures, documentation and searches

The ability to work on one’s own initiative

Excellent client care skills

Good time management skills; the ability to manage your own workload, meet deadlines and work on files in the Department

The ability to work as part of a team

A positive, can-do attitude to work in an environment that can be pressurised at times

Solid secretarial skills and work experience; able to produce fast and accurate work        

  • Competitive Salary
  • Blackburn, UK
  • 3 weeks ago

Main purpose of job

1.    To serve as a first point of contact for new clients, delivering excellent customer service in a time efficient manner.

Key tasks (Duties)

2.    Contact new clients to obtain information concerning their case.

3.    Enter information acquired from client on case management software and create new files.

4.    Generation of suitable client care correspondence for clients.

5.    Instruct medical appointments and engineer’s inspections.

6.    Actively listen to client’s needs and react accordingly in terms of hire, any extra requirements etc.

7.    Obtain any other information necessary, e.g. police reports etc.

8.    When processing new claims, ensure that any concerns regarding liability and fraud are communicated immediately to your First Response line manager.

9.    Liaise with other teams in the firm to ensure smooth transition of claims.

10. Take incoming calls to the office and deal with routine client enquiries efficiently.

11. Adhere to all performance targets set by senior partners.

12. Have a flexible approach to working hours.

  • Competitive Salary
  • Blackburn, UK
  • a month ago

Main purpose of job

1.       To provide cost effective administrative and secretarial support to the partner and other senior fee earners in the team in the work of the department.

Key tasks


1.         To undertake matters which you are competent to conduct having due regard to the policies and procedures defined in the Office Manual relating to your areas of work.


2.         Arranging appointments and attending new, current and former clients and dealing with their queries including:


·                  obtaining instructions and advising on course(s) of action, length and cost of case (as


·                  assessment of client’s financial means and explanation of private terms and  conditions and CFA’s;

·                  drafting and/or dictating correspondence to client, court, solicitors counsel and other third-parties, including Statements, Notices, Applications, and other Legal Forms/Documents;

·                  instructing counsel, experts, solicitor advocates or other third-parties, reviewing reports and continued liaison as required;

·                  advising on appropriate course of action;

·                  arranging and attending hearings and conferences as and when required;

·                  obtaining and reviewing evidence and statements;

·                  negotiation on clients behalf and, liaison with opponents etc. to obtain most preferable outcome for clients;

·                  ensuring efficient day-to-day progress of all matters, prioritising work as necessary and keeping the client informed on progress.


3.         To ensure that all work carried out meets or exceeds the requirements of the SRA Code of Conduct and meets Quality Mark standards


To record all work carried out accurately and appropriately on the firm’s computerised time recording system.


  • £13,000.00 to £13,500.00 per annum
  • Blackburn, UK
  • 2 months ago

We are looking for a admin support person who can learn quickly on the job. 

Managing the diary, updating work loads, supporting staff are all requirements for this job. 

Experience desirable but not essential. 

A video CV would be preferred.

  • Competitive Salary
  • Blackburn, UK
  • 2 months ago

Role: Administrator

Location: Blackburn

Contract Type: Permanent

Department: Wealth Management

Hours: Full time


About us:

PM+M is a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn, Burnley and Bury, covering East Lancashire, Greater Manchester and beyond. We have ambitious growth plans and our goal is to be the best north-west firm of finance professionals. PM+M is a member of Praxity, the 7th largest global accountancy association and the largest association of independent firms. Being part of Praxity allows us to have strong international connections and a great source of secondment opportunities. An opportunity has arisen to join the Wealth Management Team as an Administrator.


Job purpose and primary objectives:

To work as part of the Wealth Management team providing an excellent service to their clients’ in accordance with the firm’s values, procedures, prevailing legislation and good professional practice so as to meet or exceed clients’ expectations and needs. Duties and responsibilities: Support our advisers and paraplanners in helping clients, many of whom are business owner managers, professionals and retired people, in all aspects of wealth management – planning, tax mitigation, investment strategy and asset protection.


· Responsibility for the incoming post, ensuring it is filed to systems and distributed.

· The completion of valuations, identity checks, attitude to risk questionnaires, set up of new clients, chasing providers and ensuring client files are compliant etc.

· Working as a team and supporting others where needed.


Reporting and performance management:

· Reporting to the team supervisor.

· Quarterly performance reviews, alongside an annual personal development plan, to ensure development is maintained to help you reach your full potential.

· Professional, technical and soft skill training. We also want you to be:

· Keen to play an active role in a dynamic team and willing to contribute to the success of the team and the firm as a whole.

· Passionate about providing great client service.

· Great at communicating with people at all levels – face to face and in writing.

· Positive and good at using your initiative.

· Organised and good at working under pressure.

· Motivated and well organised.


Our ideal candidate will:

· Be familiar with the use of recognised software applications (word, excel, outlook).

· Have excellent verbal and written communication skills as there will be contact with clients at all levels.

· Have good organisational skills as well as the ability to take initiative and contribute to the effective running of the department.

· Have at least 2 years administration experience within a wealth management background.


Package details:

Salary: Dependent on experience

Benefits: · 23.5 days’ holiday per annum + bank holidays (3.5 days to be used for the Christmas closedown)

· On site free parking

· Flexible benefits (salary sacrifice) scheme including a range of benefits such as private medical insurance, child care vouchers, extra holidays etc.

· Employer pension contribution of 8%

· Death in Service life cover of 4 x salary

· Full technical training and support towards the CII if applicable