Sales Agent job

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Sales Agent
  • Not mentioned
  • Permanent
  • Posted: 7 months ago
  • London, UK
  • 2 vacancies
  • Expires on: 2019-04-27
Job Description

Being a Sales Representative offers you the opportunity to earn handsomely dependent upon your skills and resilience, with the flexibility rarely seen in other sales roles.

This is an opportunity to earn excellent commission at 80% of our breakdown products in a self-employed role.

You don’t necessarily need to come from a sales background, but an outgoing personality and drive to achieve is a ‘must’.

We’ll provide all the promotional equipment and training you need to be successful – You need to provide the enthusiasm, drive and commitment to ensure that your goals are achieved whilst covering the cost of your site locations and fees which are deducted from your commission in the following month.

If you are a driver with your own vehicle and would like to find out more about joining a long-established and very successful team of sales representatives.

Additional

Responsibilities and Duties of our Sales Agent:

- Outbound / Inbound calling to promote the products and services of our Clients
- Positively engage with all contact centre processes and policies
- Implement feedback from Team Managers relating to call conduct, quality and compliance adherence as well as other performance areas
- Understanding of own metrics against current targets as well as positive attitude to improving delivery
- Use available resources to improve product knowledge with the aim of becoming a product expert
- Maintain and develop a thorough and up-to-date working knowledge of the Clients services, including procedures, guidance and legislation to deal with customer enquiries
- Identify, recommend and implement improvements. Keep up to date with sales best practice to improve customer satisfaction
- Buddy’ with team members to share best practice and provide guidance

Our ideal Sales Agent:

Working in this fast-paced role, hard work, determination and providing an excellent customer service is a must. Call centre experience is not essential as full training is provided to enable you to deliver our service to a very high standard; all you need to bring is the following:

- A professional, can-do attitude

- A willingness to apply yourself during your training and into your future career

- Confident use of a keyboard

- An excellent telephone manner along with the ability to remain calm, work efficiently and follow procedures

Key Competencies of our ideal Sales Agent:

- Educated to GCSE level, possessing at least 5 GCSE grade C or above (or equivalent) (E);

- Educated to A-Level (or equivalent) level (P);

- Experience in a previous customer service or sales roles (E);

- Excellent written and verbal communication and motivational skills, ability to multitask and work independently (E);

- Exceptional customer service skills (E);

- Confident telephone manner (E);

- Experience working within B2C sales (E);

- Positive attitude and “can-do” attitude (P);

- Ability and comfortable to work with targets (sales and customer satisfaction) (E);

- Ability to work in a fast paced environment, maintaining attention to detail and accuracy (E);

- Flexible approach to working hours and location (E);

- Excellent understanding of call centre practices, KPIs etc. (P);

 

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