Receptionist job

Euro Garages view
  • £18,000.00 annum
  • Permanent
  • Posted: 8 months ago
  • Blackburn, UK
  • 1 vacancies
  • Expires on: 29-01-2020
Job Description

Role: Receptionist

Location: Blackburn, BB1 2EE

Hours: Full-Time / Permanent / Monday - Friday 9.00am - 17.00pm 

Salary: £18,000 

Role Overview

We have a great opportunity available for a receptionist to join us, in this role you will be required to provide professional customer service and a friendly reception service to all visitors and provide an efficient administrative support service within the organisation. The ideal candidate will have 1+ years experience in this role and will have excellent communication and organisational skills. 

Key Accountabilities

·       Provide first line support of the Head Office switchboard and deal with all incoming telephone calls, complaints and email enquiries.  Efficiently transfer calls and relay messages appropriately

·       To meet and greet visitors and clients, provide refreshments and ensure they are dealt with professionally, courteously and promptly

·       To manage the electronic room booking system and preparation of meeting rooms in advance, refreshments as and when required

·       To organise catering arrangements for meetings, training and functions

·       To process incoming and outgoing mail and maintain appropriate systems. Arrange couriers and distribute or post letters and supplies for dispatch including the franking machine credit

·       To order stationery and office supplies relating to cleaning materials

·       Ensure the reception area, including meeting rooms and kitchen areas are kept clean and tidy and oversee the work the cleaners undertakes. Responsible for replenishing refreshments (milk, coffee, tea, etc) and ensuring that there is a constant supply of products

·       To update and maintain relevant Reception function systems, processes and procedures, including updating Matrix and various spreadsheets/systems whilst inputting data

·       To provide general administrative support to the team and to assist other staff as and when required. This includes word processing, updating of records and information systems, photocopying, printing, scanning, shredding and filing

·       Liaise closely with senior colleagues to ensure that the company’s literature on public display is kept up-to-date and stock levels are replenished

·       To report faults immediately to the management team and take appropriate action

·       Any other duties required by the team within the nature of post

This list is not exhaustive and may be added to or amended from time to time.




Candidate Requirements:

·       1+ year reception experience

·       Ability to communicate both over the phone and via email

·       Ability to organise and plan your day efficiently 

·       Ability to multi-task


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