Junior IT Technician/Proclaim Developer job

Curtis Law Solicitors view
Junior IT Technician/Proclaim Developer
  • Not mentioned
  • Permanent
  • Posted: a month ago
  • Blackburn, UK
  • 2 vacancies
  • Expires on: 2019-06-28
Job Description

       

A junior IT Technician is required for an exciting opportunity with one of the UK's leading Law

Firms based in The North West.

 

This is an excellent opportunity for a recent IT graduate/junior IT technician to be part of a team

who strive to achieve the highest standards of quality and care throughout the organisation. This

position will provide you with the foundations required to establish (or further establish) your

career in IT.

 

Key tasks (not an exhaustive list)

 

1.       Key Tasks:

      Basic Proclaim Development

 

2.       Ensure implementation of hardware is done to schedule and requirements (either in the Office or remotely)

 

3.       Respond to support issues by telephone, email, post and personal visits ensuring that each support issue is corrected within the agreed time scale

 

4.       Assist with the backup regime

 

5.       Maintain the PC installation and configuration of the Windows operating system and related software and rollout updates as required

 

6.       Assist with monitoring of the organisations network

 

7.       Communicate processes and priorities with end users as needed

 

8.       Maintain the company's software audit database

 

9.       Monitor key server activities, in particular disk space and processor usage

 

10.   Assist in implementing the company’s in house Legal software

11.   Respond to first line support issues when required

 

 

 

Additional

Qualifications:

 

·       Proficient in MS Windows, MS Office, particularly Word, Excel and Outlook

·       Previous Helpdesk experience ideal

·       Experience with the following: TCP/IP network, Windows Vista, Windows 2008 server, Exchange 2007, VPN, Proclaim Case Management System

 

 

Personal Attributes

 

·       Excellent communication skills both externally and at all levels in the company, both written and verbal

·       Enthusiastic, self-confident and self-motivated

·       Willing to see experiences as learning opportunities

·       Willing to adapt and take on new challenges as required with a can do attitude

·       Understand and represent the brand attributes

·       Knowledge and Understanding of GDPR and Equality Standards

 

 

 

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