IT Support Technician Apprentice job

Baltic Apprenticeships view
IT Support Technician Apprentice
  • £10,400.00 annum
  • Apprenticeships
  • Posted: 5 months ago
  • Blackburn, Lancashire, United Kingdom
  • 1 vacancies
  • Expires on: 23-12-2020
Job Description

IT Support Technician


£10,400 per annum

Monday to Friday 8.30am-5.30pm

40 hours a week

20 days a year holiday (plus bank holidays)

Are you an IT Enthusiast looking to take your first steps as an apprentice in the industry? This could be just the role for you!

Baltic Apprenticeships and Stonegate IT are delighted to be recruiting for an IT Support Apprentice! With 24 years’ experience in the IT industry, Stonegate IT have a proven track record of providing their clients with an unbeatable service and quality. Based in Rossendale, you would be working in an existing team of 5 to learn and develop your skills in all things IT!

Roles and Responsibilities
Typical Roles and Responsibilities include (but are not limited to):

  • 1st line support, escalating issues as required
  • Remote access to support clients with issues
  • Troubleshooting any arising issues
  • Managing hardware and software updates for the business

Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and Stonegate IT.



Desired Qualities, Skills and Knowledge

  • Passionate about IT, with a basic understanding of hardware and software
  • Good communication skills both written and verbal
  • Mature attitude with a good work ethic
  • Understanding of social media platforms
  • Good attention to detail
  • Grade 4/C GCSE or equivalent in Mathematics

There are career progression opportunities available upon completion of the programme. You, along with your employer, may decide to progress into a full-time position with the business or progress onto a level 4 apprenticeship.

Download Job specification Details