IT Support Apprentice job

Baltic Apprenticeships view
IT Support Apprentice
  • £15,000.00 annum
  • Apprenticeships
  • Posted: 5 months ago
  • London, Greater London, United Kingdom
  • 1 vacancies
  • Expires on: 30-12-2020
Job Description

IT Support Apprentice

West End, London

£15,000 per annum

Monday to Friday

Core hours are 9am-6pm

Occasional shift work of 7.30am until 4.30pm, including potential weekend shifts; for which additional pay will be provided

20 days a year holiday

Company Pension

Are you an IT Enthusiast, wanting to kick start your career?

Baltic Apprenticeships are delighted to be working with a well-known and well-established brand to bring onboard an IT Support Apprentice. Located close to the vibrant Camden Town, this is a fantastic opportunity to grow as a part of an innovative company and to learn all aspects of IT Support!

Roles and Responsibilities
Typical Roles and Responsibilities include (but are not limited to):

  • Working with tickets on the IT helpdesk, escalating incidents as required
  • Completing system checks on all business applications daily
  • Use of TeamViewer for remote support
  • Recreating problems in order to resolve the issue and find solutions
  • Building and Maintaining desktops and laptops

Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and your employer.

Desired Qualities, Skills and Knowledge

  • Passionate about IT
  • Basic understanding of hardware and networking
  • Excellent communication skills both verbal and written
  • Good customer service skills
  • Confident and eager to learn
  • Grade 4/C GCSE or equivalent in Mathematics

There are career progression opportunities available upon completion of the programme. You, along with your employer, may decide to progress into a full-time position with the business or progress onto a level 4 apprenticeship.


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