Card Factory - Premium Account

Location: Brunel Road,Wakefield,WF2 0XG,United Kingdom
Phone:
Website: www.cardfactory.co.uk
Contact: Recruitment Team

Information

We are the leading specialist retailer of greetings cards, gift dressings and party products in the UK - something that we're really proud of! Not only do we sell cards, you'll find a huge selection of gifts, wrapping paper, balloons, gift bags and so much more both in-store and online - all of which is exclusive to us.

At card factory, we want to make it as easy as possible for you to celebrate every special occasion. Whether it's a personalised card, pretty gift box or all the trimmings you need for a fabulous party, we've got all you need to get everything all wrapped up.

 

As well as a fantastic range, we offer outstanding quality at exceptional prices. This means that not only can we not be beaten on price, you know you're getting the best possible cards and gifts while also saving money.

Our first store opened in Wakefield back in 1997 and Card Factory has gone from strength to strength since then. We now have over 900 stores in both the UK and Ireland, with new stores opening every year.

We design, print and make most of our products here in the UK, so we know that you are getting the best, whether it's a birthday card or Christmas gift bag. When it comes to personalised cards and gifts, these are all made to order and we aim to get them in the post to you quickly and efficiently. All of this means that we believe our service is second to none.

But there are plenty of other things that make Card Factory a fantastic company, including:

#

  • Exclusive ranges - Because we design and print our own cards and personalised gifts, they are exclusive to Card Factory so you won't find them anywhere else.
  • Thousands of products to choose from - We have a massive range online and in store and we're adding new products all the time to help you find exactly what you need!
  • Our prices can't be beaten - Most of our cards are on sale for less than £1, so we offer fantastic savings and exceptional value for money.
  • We make it personal - You can get everything from personalised cards to mugs and cushions from our website, all at unbeatable prices.
  • Based in the UK - All of our stores are in the UK and Ireland, while our head office can be found in Wakefield, West Yorkshire.
We also believe in giving to a good cause, which is why we are proud to say that so far, we have raised over £5 million for Macmillan Cancer Support through fundraising events and in-store collections. You can find out more about why and how we support Macmillan here.

Advertised Jobs

Assistant Manager

  • Competitive Salary
  • Crewe, UK
  • 4 weeks ago

Assistant Store Manager

Crewe, Earle Street Grande Junction

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family to help fulfil this.

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

 

Assistant Manager

  • Competitive Salary
  • Wolverhampton, UK
  • 4 weeks ago

Assistant Store Manager

25 High St Bridgnorth, Wolverhampton

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family to help fulfil this.

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

 

Store Manager

  • £21,437.00 annum
  • Wolverhampton, UK
  • a month ago

Store Manager

Location:  Bridgnorth

Contracted Hours Available: 42.5 

£21,437

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

 

Store Manager

  • £22,542.00 annum
  • Leamington Spa, UK
  • a month ago

Store Manager

Location:  The Shires Retail Park

Contracted Hours Available: 42.5 

£22,542 pa

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

 

HR Business Partner

  • Competitive Salary
  • London, UK
  • 2 months ago

HR Business Partner

Right now Card Factory has over 1000 stores… that’s why we can offer job security and great career progression. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are now looking for a HR Business Partner in the South Region.  Whilst it is ideal you are based in the South, we will consider applications outside of this region but all travel costs will have to be personally covered.

Partnering the Head of Retail for the South, and the Regional Managers within the division, this role will be accountable for implementing the people plan including; recruitment, engagement, performance, and development. The retail plan is underpinned by people and is absolutely focused on driving business performance.

Role Responsibility

  • Support the development and delivery of the HR Strategy;
  • Build the people management capability of Regional Managers and Store Managers; through coaching to ensure that issues are dealt with proactively;
  • Deliver tactically focused people initiatives with a clear link to driving business performance;
  • Support and be a champion for the function in the implementation of the cyclical people review processes within the regions, including performance, reward, talent and succession planning;
  • Support with organisational design including restructures and consultative processes;
  • In conjunction with the regional retail team create and role model a positive performance management culture within the region;
  • Provide strategic challenge to those you partner;
  • Drive the creation and delivery of employee engagement plans, ensuring that they are fit for purpose and deliver improvements in engagement, and play a critical role in building an open, customer focused and collaborative culture;
  • Contribute to the development, and support with the roll out of, HR dashboards, monitoring of HR metrics and analysis of trends. Identify root causes and take proactive remedial action;
  • Manage and deploy HR projects and change initiatives to deliver positive results;
  • Oversee and advise on any settlement situations;
  • Support and coach the retail team on best practice case management, early conciliation, employment tribunals, policy and employment legislation;
  • Manage commercially sensitive complex employee relations cases;
  • Ensure that our legal obligations are met regarding TUPE transfers;
  • Providing sound advice around employment law and best practice, ensuring compliance with statutory procedures, keeping up to date with changes to legislation;
  • Maintaining confidentiality at all times whilst complying with GDPR;
  • Being an advocate for great customer service internal and externally;
  • Develop and implement a plan to minimise unwanted attrition and improve retention.

 

Seasonal Stock Assistant

  • Competitive Salary
  • Stratford, London, UK
  • 3 months ago

Seasonal Stock Assistant UK

Job Introduction

Please note: Due to the Government announcement of a further lock down in England, we are placing this role on hold until further notice and as a result, there will be a delay in processing your application.

You will still be able to submit your application as normal and this will be reviewed as soon as possible.

We apologise for any inconvenience.

Location: Stratford Westfield

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

The working hours for this role are Monday to Sunday, 10pm to 6am.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Stock Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage your time to ensure that the shop floor is ready for our lovely customers the following day! But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Price and merchandise stock and products correctly
  • To replenish the shop floor to an excellent standard
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

Programme Manager

  • Competitive Salary
  • Wakefield, UK
  • 2 months ago

Programme Manager

Full time

Wakefield

Deadline 18th December

As a Programme Manager, the successful candidate would be responsible for managing large Programmes as part of the Business Transformation portfolio, specifically the CONNECT Programme implementing SAP across our Business. Ultimately the Programme Manager will serve as the point of contact for the Programme, Programme spon­sor, and overall governance team.

Role Responsibility

  • Project Scheduling, Business case and PID development;
  • Project change control;
  • Reporting;
  • Risks and issues management;
  • Project closure including the capture of lessons learned;
  • Document and configuration control;
  • Stage gates;
  • SDLC compliance;
  • Resource Demand;
  • Project Budget Forecast, Cost to Complete and Maintenance;
  • Integral in clearly identifying organization’s current IT systems capabilities (viz. CRM, ERP, Data Analytics, Security and Identity Controls)

The Ideal Candidate

  • Extensive experience in SAP Programme and SAP Project management, SAP Solution Design and Delivery, Solution Architecture, Delivery Governance and Design Authority;
  • Managed SAP Implementation projects. End to End SAP Project Implementation, Supply Chain Expertise and SAP Project Management experience;
  • Experienced the full life cycle experience of SAP S/4 HANA;
  • Core SAP Consulting experience (SAP S/4 HANA, SAP- ECC-PM, MM, EWM, PP, APO, SAP Master Data, SAP-Utilities and Retail, and SAP-CRM);
  • Experience in SAP Procure to Pay, Inventory Management, Order to Cash, Plan to Manufacture, Plant and Work Management cycles, Integration with Finance;
  • Experience in Leading and implementing data migration strategy from Legacy to SAP Environment;
  • Experience in handling project/programme testing strategy, offshore and onsite technical solution testing, SIT and UAT Testing cycles. Have multiple SAP Project experience in the area; ​
  • Expert knowledge of MS Project;
  • Proven track record of supplier management;
  • Strong customer service orientation;
  • Ability to prioritise a varied workload and manage frequent interruptions;
  • Strong analytical, conceptual, and problem-solving abilities;
  • Ability to define problems, collect data, establish facts, and draw valid conclusions;
  • Ability to interpret an extensive variety of technical instructions in verbal, written or diagram form and deal with several abstract and concrete variables;
  • Ability to effectively prioritise and execute tasks in a high-pressure, ever changing work environment;
  • Highly self-motivated and directed;
  • Keen attention to detail;
  • A positive outlook, ensuring that we deploy a “can do” attitude to clients and colleagues, treating everyone with respect;
  • A people person, and a strong team player;
  • Bachelor degree or master degree in business or related field;
  • Proven experience in Programme management;
  • Proven stakeholder management skills;
  • Proven experience managing a project team;
  • Retail knowledge is preferable;
  • Six Sigma/ISO/CMMi;
  • Experience of Process/Business analysis and documentation;
  • Able to influence and negotiate with people at all levels.

Seasonal Sales Assistant

  • Competitive Salary
  • Edinburgh, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Nicolson St

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Not mentioned
  • Aberdeen, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Dyce Shopping Centre

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Aberdeen, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Boulevard Retail Park

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • London, UK
  • 2 months ago

Seasonal Sales Assistants

Location: Camberwell, Butterfly Walk Shopping Centre

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Not mentioned
  • London, UK
  • 2 months ago

Seasonal Sales Assistants

Location: High Street Kingsland Shopping Centre, Dalston

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Not mentioned
  • London, UK
  • 2 months ago

Seasonal Sales Assistants

Location: Wimbledon

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • East Ham, London, UK
  • 3 months ago

Seasonal Sales Assistants

Location: High St North, East Ham

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Not mentioned
  • Edinburgh, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Wester Hailes

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Gloucester, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Eastgate Shopping Centre

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • South Shields, UK
  • 3 months ago

Seasonal Sales Assistants

Location: South Shields

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Edinburgh, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Craigleith Retail Park

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Preston, UK
  • 4 months ago

Seasonal Sales Assistants

Location: Preston Deepdale 

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Edinburgh, UK
  • 4 months ago

Seasonal Sales Assistants

Location: Edinburgh

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Newcastle upon Tyne, UK
  • 4 months ago

Seasonal Sales Assistants

Location: Newcastle

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Inverness, UK
  • 4 months ago

Seasonal Sales Assistants

Location: Inverness

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Glasgow, UK
  • 4 months ago

Seasonal Sales Assistants

Location: Glasgow

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Newham, UK
  • 4 months ago

Seasonal Sales Assistants

Location: Newham

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Not mentioned
  • Burnley, UK
  • 4 months ago

Seasonal Sales Assistants

Location: Burnley

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Hinckley, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Hinkley

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Accrington, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Accrington

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Loughborough, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Loughborough

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Derby, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Derby

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Buxton, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Buxton

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Sheffield, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Sheffield

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Blackburn, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Darwen

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Edinburgh, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Edinburgh, Straiton Retail Park

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Finance Analyst

  • Competitive Salary
  • Wakefield, UK
  • 3 months ago

Commercial Finance Analyst

Wakefield

Full time

Deadline 3rd December 

Scope and purpose of the role

In this highly commercial, dynamic and forward-looking role, you will work closely with the retail and central operations teams as their FP&A business partner. You will be responsible for continuing to develop the business insight and planning for our stores alongside improving the performance and strategic decision-making of your key stakeholders.

Role Responsibility

Performance measures to support and challenge the business

You’ll ensure visibility and understanding of timely, clear and relevant KPI’s e.g. LFL sales volume and value, profit and returns for our UK and ROI stores. In collaboration with IT, develop the reports available via our data warehouse and automated BI platform.

Forecast value drivers and profitability

Take the lead on preparation of annual store specific budgets and quarterly forecasts which embed deliverable and challenging targets in the forecast and capture risks and opportunities. Facilitate the sales interlock process with the Commercial team.

Analysis and insight to influence strategy

Monitor and review store performance versus budget to challenge and galvanise action to keep performance on target. Identify operational levers that will drive improvements. Design, monitor and interpret retail trails for strategic improvements. Preparation of ad-hoc analysis for the senior retail management team. Help the business learn from past actions and identify new opportunities.

Business partnering

Be the face of finance amongst our retail and central operations colleagues, attending monthly retail meetings where you’ll present trading updates to the senior retail team and bring a unique finance perspective to constructively challenge the business to improve performance and add value to the business.

 

Regional Manager

  • Competitive Salary
  • Leeds, UK
  • 3 months ago

Regional Manager

East region

Full time

In the role of Regional Manager, you will oversee the management and control of stores within the designated region, to ensure consistent and high levels of customer service and store standards, to maximise sales and people potential, whilst adhering to Company policies and procedures.

Regional Manager - East Region (Covering Leeds, Bradford and Huddersfield)

Role Responsibility

  • Lead a team of retail professionals to ensure profitable sales through a customer first mentality and right first time operational delivery in line with agreed processes and high standards and close management of costs;
  • Deliver positive KPI results across the balanced scorecard;
  • Understand and maintain current knowledge on market trends and competitors, acting on opportunity;
  • Monitoring of sales/hours/costs/stock for each store, ensuring Stores trade to their maximum potential and within budget;
  • Ensure full audit compliance across health & safety, loss prevention and right to work in every store;
  • Assume total accountability for the leadership and direction of their stores and teams, aligned to the operational plan;
  • Deliver the agreed retail plan aligned to the Company strategy, ensuring consistency across the estate;
  • Create a high performance and development culture across the region through great coaching and empowerment;
  • Ensures the development of strong succession pipeline;
  • Proactively works on own self-development seeking frequent feedback and has a robust PDP;
  • Managing and developing the Store Managers in your region, dealing with all conduct or capability issues in line with Company procedures and within a timely manner.
  • Create a positive performance culture across the region by inspiring, developing and motivating Store Managers to deliver company standards;
  • Recruiting Store Managers for new and current stores, adhering to the Company’s recruitment and selection procedures, ensuring the new recruit possesses the relevant key skills for the role;
  • Resolving staffing difficulties across the region efficiently;
  • Coaching Store Managers to get the best out of them and their teams. 

 

HR Advisor

  • Competitive Salary
  • Wakefield, UK
  • 2 months ago

Part time HR advisor

Wakefield

We are looking for a Human Resources Advisor to join our ER team  on a 12 month Fixed Term Contract. Within this role you will be responsible for all generalist employee relations process and activity.

Role Responsibility

  • Support retail managers with performance management and development issues;
  • Ensure all cases are logged and managed in line with process and in a timely manner;
  • Specialist advice and case management of disciplinary, grievance, flexible working, absence and family leave;
  • Support the process of consultations, changes in terms and conditions, redundancy and TUPE;
  • Ensure all documentation relating to cases is filed to OpenHR within a timely manner, and is indexed to the correct location;
  • Ensure GDPR regulations are fully complied with;
  • Provide first line advice to store management and employees over the telephone ensuring the dissemination of best practice and compliance with Company processes;
  • Provide support and guidance to the Assistant HR Advisor, coaching them and developing them in line with their job role;
  • Work alongside the Learning and Development Manager to assist with the productions and delivery of HR Related training;
  • Building and maintaining working relationships with Area Managers and Regional Managers ensuring effective communication regarding cases on the Area/Region;
  • Liaise with employees verbally and in writing regarding their case, ensuring that they are kept fully informed of all Company decisions made;
  • Complete a full review of all policies once per year and update where necessary, in line with changes in legislation;
  • Achieve annual objectives, as set by the Head of HR and communicate any delays effectively;
  • Provide sound advice around employment law and best practice, ensuring compliance with statutory procedures, keeping up to date with changes to legislation and case law.

The Ideal Candidate

  • Has experience producing any ad hoc reports when necessary;
  • You will have experience within a HR Advisory role;
  • Have experience providing adjournment advice for disciplinary and grievances;
  • Able to maintain confidentiality at all times whilst complying with GDPR;
  • Respond to requests in a timely manner;
  • Will be an effective individual and have great team working skills;
  • Being an advocate for great customer service internal and eternally;
  • Able to effectively communicate with stakeholders;
  • Able to provide sound advice around employment law and best practice, ensuring compliance with statutory procedures, keeping up to date with changes to legislation and case law.

Commercial Finance Manager

  • Competitive Salary
  • Wakefield, UK
  • 3 months ago

Commercial Finance Manager

Wakefield

Full time

Closign Date 30th November

Job Introduction

A superb role within the Finance function with Card Factory, market leader in cards, wrap and gifts.

Welcome to Card Factory – and your opportunity to be part of our exciting future.   Card Factory plc is the UK’s number one retailer of greeting cards, wrap and gifts, selling a third of all cards in the UK.  Since our beginnings in 1997, our disruptive business model has fuelled organic growth to over 1,000 stores across the UK and Republic of Ireland.  We have an outstanding growth story, consistently opening 50 new stores a year in recent years.

Card Factory’s focus is the value and mid-market segments of the UK’s large greeting card market.  Our scale and vertically integrated business model (in-house design team, print facilities, central warehousing and retail operations) differentiate us from competitors through price and quality.  We enjoy impressive brand equity with UK shoppers.

That’s why we can offer job security and great career progression. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

Scope and purpose of role

Helping our business achieve its targets for sales, margin and inventory is a challenging, interesting and varied job!  We are looking for a Commercial Finance Manager to join us on the next phase of the journey.  In this highly commercial and forward-looking role, you are finance business partner to our Buying and Merchandise Planning teams, focusing on product performance.  You will produce effective, clear and relevant MI to influence decision-making.  You will help determine challenging but achievable plans for the business to achieve its ambitions.  And you will identify areas of commercial risk and opportunity to improve results and help the organisation learn and grow.

Role Responsibility

A.      Performance measures to support and challenge the business

Ensure visibility and understanding of accurate financial and non-financial KPIs daily, weekly and monthly.  KPIs include sales value and volumes, price, margin and space across our Card and Non-Card products.  In collaboration with IT, develop the reporting information available by the business via our automated BI platform.

B.      Forecast value drivers and profitability

In partnership with the CCO and buyers, create detailed plans which underpin the company budget and support our growth ambitions. Embed deliverable and challenging targets in the forecast, and capture risks and opportunities.  Communicate effectively with stakeholders throughout the process.  Work to continually improve the effectiveness and efficiency of planning and forecasting processes.

C.      Decision support and investment appraisal

Participate in decision-making forums, planning for new seasons, reviewing seasonal performance and contributing to strategic direction.  Produce buy plan proposals for seasonal inventory purchases and review performance after the season.  Produce insight into product profitability, incorporating directly attributable costs.  Play a full part in identifying operational efficiencies and growth opportunities.

D.     Analysis and insight to influence strategy

Interpret performance of sales and extended profitability at a product and category level for our sales channels.  Perform variance analysis of sales, gross profit and stock to support the challenges and galvanise action to keep performance on target.  Identify operational levers that will drive improvements and influence business partners to deliver the right business outcomes, balancing sales, profit and inventory implications.  Help the business learn from past actions and identify new opportunities.

E.      Develop our colleagues

Play a full part in developing and motivating the wider Finance team.  Be a role model for colleagues in how you approach your work, what you do and your values.  Work with your colleagues to help them achieve their objectives and realise their potential through personal development.

 

Seasonal Sales Assistant

  • Competitive Salary
  • Coventry, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Coventry

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Cardiff, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Cardiff

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Blackburn, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Blackburn Morrisons

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Glasgow, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Glasgow Shawlands

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Seasonal Sales Assistant

  • Competitive Salary
  • Aberdeen, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Aberdeen

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Assistant Manager

  • £9.02 hour
  • London, UK
  • 3 months ago

Assistant Manager

Job Introduction

Location: Putney Exchange

Contracted Hours Available: 20

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family to help fulfil this.

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

 

Key Holder

  • Competitive Salary
  • Birmingham, UK
  • 3 months ago

Key Holder

Location: Central Square, Birmingham

Contracted Hours Available: 8

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant with key holding experience to join our very successful Card Factory family to help fulfil this.

As a key holder you will assist the Store Management team with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained. Ensure that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Process all sales politely, efficiently and accurately whilst upselling on till products alongside motivating the team to achieve the same.
  • Coach and mentor the team to maintain the highest level of customer service in store
  • Take responsibility for achieving sales targets in support of the Management team.
  • Have the ability to step up into the assistant manager role should the need arise.
  • Understand and adhere to all of the Company procedures and policies
  • You will receive the higher rate of pay for the hours worked when keyholding, when you are the sole person responsible for the store in Management's absence. 

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. Our people make a real difference and we believe in promoting from within, which is why we support our colleagues and encourage their progression.

 

 

Payroll Team Leader

  • Competitive Salary
  • Wakefield, UK
  • 3 months ago

Payroll Team Leader

Wakefield

20th November

We are now looking to strengthen our existing Payroll team and are recruiting for a Payroll Team Leader. The main purpose of this role is to manage the delivery of end to end payroll for the monthly retail payroll.

Role Responsibility

  • Manage a team of 3 administrators to effectively deliver end to end payroll for over 7000 monthly paid colleagues across the UK and ROI
  • Manage the information feed from My People (T&A) into Microsoft Excel, manipulate and import into Open People (Payroll)
  • Monitor and investigate areas of concern in relation to My People and the correct use of the timesheet system
  • Track hours to ensure all employees receive the correct hours from My People
  • Process all fixed and variable pay elements accurately, including but not limited to, Overtime, Bonus Payments, Part month changes for Starters / Leavers and Leavers Holiday Pay
  • Ensure all New Starters, Leavers and Changes are transferred onto Payroll accurately and on time
  • Maintain employee record files and ensure that all employees are set up on the correct contract type, hours, pay and job title
  • Maintain a sound awareness of Statutory Payments and Deductions
  • Assist with Pension Scheme Administration including ensuring all communications are issued within the agreed timescales
  • Ensure all Statutory Payroll Obligations are met including RTI submissions, HMRC Notifications and Payment Deadlines
  • Process Attachment of Earnings Orders
  • Manage the Monthly Salary Finance Scheme including Payments and Deductions
  • Produce monthly reports for HR and Finance.
  • Support the Group Payroll Manager on project work as and when required
  • Ensure all customers both Internal and External are responded to in line with current SLAs

The Ideal Candidate

  • Have experience coordinating all payrolls, including calculations, reporting and monthly processes;
  • Be proficient and confident in Excel up to intermediate level;
  • Have strong GDPR knowledge;
  • Be an effective team leader;
  • Have a flexible approach to working hours;
  • Have knowledge of PAYE and National Insurance rates, limits and processes;
  • Maintain knowledge of all statutory payments and deductions;

Seasonal Sales Assistant

  • Competitive Salary
  • Walsall, UK
  • 3 months ago

Seasonal Sales Assistants

Location: Walsall High Street

Contracted Hours Available: Various

This is a Fixed Term Contract ending no later than 3rd January 2021.

Role Responsibility

Dear Santa,

It’s the best and busiest time of the year again, and we need plenty of helpers in our stores to ensure we deliver for Christmas at Card Factory!

We are passionate about celebrating our customers’ life moments and are now looking for a Seasonal Sales Assistant to join our very successful Card Factory family to help fulfil this for the Christmas period!

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst up-selling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!

 

Assistant Manager

  • £8.92 hour
  • Newport, UK
  • 4 months ago

Role: Assistant Manager

Location: Newport

Salary: £8.92

Hours: 24 pw

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family in Newport

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

Role Responsibility

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

Store Manager

  • £22,542.00 annum
  • Hemel Hempstead, UK
  • 3 months ago

Job role: Store Manager

Location: Hemel Hemstead

Salary: £22,542 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Store Manager

  • £23,000.00 annum
  • Portsmouth, UK
  • 3 months ago

Job role: Store Manager

Location: Portsmouth

Salary: £23000 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Head of Marketing

  • Competitive Salary
  • Wakefield, UK
  • 3 months ago

Head of Marketing

Wakefield

Full time

Deadline: 10th Nov

An exciting new role in our business to lead the multi-channel marketing team. The role will have full responsibility for branding, campaign planning & execution, creative and CRM programmes across the Card Factory brand and channels. You won’t be working alone, you will lead a talented team of marketing professionals and work alongside a great team in commercial, studio and retail teams to ensure we deliver engaging and impactful communications across all customer touchpoints.

Role Responsibility

  • To lead the overall planning, creation, execution and measurement of the Brand and Marketing strategy for our business;
  • To shape campaigns to engage our target customer segments, delivering key brand values, messaging and offers, driving footfall to stores and well as online;
  • To create campaign moments that deliver our vision to help customers celebrate life moments;
  • To lead the management of all external customer communications channels across media, PR, social, digital and CRM;
  • To be the brand custodian and ensure consistency in brand experience everywhere;
  • To work alongside the leadership team, sharing concepts and marketing plans;
  • To work alongside the commercial, POS and Retail teams, sharing content, ideas and aligning internal and external communications;
  • Agency and marketing budget accountability;
  • To coach and lead a team of marketing professionals;
  • Define KPIs of campaigns to measure the impact of activity.

 

UX Designer

  • Competitive Salary
  • Wakefield, UK
  • 3 months ago

UX Designer

Wakefield

Full time

Role Responsibility

  • This role will see you apply your UX skills to create digital experiences that are simple, engaging, achieve business goals and meet user needs;
  • Learn about our customers and their behaviours using all available insight from web analytic, A/B testing tools, competitor analysis, surveys and direct customer feedback;
  • Take these insights to build journeys flows, wireframes, low-fi designs and rapid prototypes in order to effectively communicate your solutions to users and the business;
  • Work with and consult with development, trading and IT teams from discovery, through build and testing phases;
  • Proven experience of working across both web and mobile;
  • Confident and experienced user of specialist tools such as Axure, InVision and Adobe product suite for creating UX assets and Google Analytics and MVT tools;
  • Act as the custodian of user experience and website structure (IA/sitemaps).

 

The Ideal Candidate

  • Problem solver, design thinking and user-centric mindset;
  • Strong digital experience (Design, UX  & UI experience) from concept to delivery;
  • Experience of developing/enhancing journeys across web, mobile and app;
  • Good judgement and confident decision-maker;
  • Strong communications skills; selling an idea, internally and externally;
  • Sense of humour.

Head of Digital Experience

  • Competitive Salary
  • Wakefield, UK
  • 3 months ago

Head of Digital Experience

Wakefield

Full time

Role Responsibility

  • To lead the definition, creation and execution of best-in-class customer experience across all our digital touchpoints (web, mobile, app) and bring to life our multi-channel strategy;
  • To design and deliver customer-first user journeys, using all available data and insight, to help our customers browse/buy our products and to adopt self-serve post sale;
  • Define, develop and create the information architecture and content framework for all our digital journeys, creating an engaging and easy-to-use customer experiences;
  • Define and deliver the online content strategy, ensuring all content (photography, copy, design) brings to life our brand identity, values and trading offer to our customers;
  • Delivered on time to support marketing and trading activity;
  • Ensuring the customer experience aids the delivery of the customer & commercial KPIs  including brand perception, customer acquisition & retention, website conversion and basket building;
  • To define, implement and maintain the digital experience guidelines;
  • To coach and lead a team of content and UX specialists;
  • To work with internal and partner agencies to deliver all projects on time, budget and scope;
  • Knowledge of industry tools such as Sketch, InVision, Adobe InDesign, and Illustrator.

The Ideal Candidate

  • Creative and eye for detail;
  • Strong digital experience  (Design, UX  & UI experience) from concept to delivery;
  • Experience of developing/enhancing journeys across web, mobile and app;
  • Good judgement and confident decision-maker;
  • Strong communications skills; selling an idea, internally and externally;
  • Problem-solving / Design thinking / A user-centric mindset;
  • Ability to lead a team of specialists;
  • Sense of humour.

 

 

Store Manager

  • £21,437.00 annum
  • Manchester, UK
  • 4 months ago

Job role: Store Manager

Location: Manchester Arndale

Salary: £21,437 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Head of Cyber Security

  • Competitive Salary
  • Wakefield, UK
  • 4 months ago

Head of Cyber Security

Wakefield

Full time

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the countrys largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our peoples commitment and determination.

As a member of the IT Leadership Team the Head of Cyber Security will be responsible for ensuring the security and compliance of Card Factory digital assets. This is a high profile role requiring self-motivation and drive to understand the cyber threat landscape and formulate mitigation action plans to reduce the risk. Stakeholder management at a senior level will be key to the success of the role as will the ability to effectively articulate complex technical issues to a non-technical audience.

Role Responsibility

  • Define and implement a cyber-security risk framework, aligned to industry best practise.
  • Be responsible for identifying, monitoring and managing Cyber threats to the business
  • Engage with relevant 3rd parties to perform an annual cyber security audit, reviewing outputs and defining and executing action plans to mitigate risk.
  • Be the advocate for cyber security and ensure security awareness training is delivered throughout the organisation.
  • Ensure new systems are properly assessed for cyber risks through Penetration testing.
  • Ensure existing systems are adequately protected against cyber-attack working with colleagues across the business and 3rd party providers.
  • Be the custodian of the cyber security policy, communicating it to colleagues and driving adherence.
  • Keep abreast of cyber security threats and solutions and recommend improvements to keep our assets secure.
  • Provide leadership to the Security Team including 1:1;s, objective setting, performance reviews, personal development plans etc
  • Engage with key stakeholders in our business who may be more likely to be targeted to ensure they remain informed and aware of the cyber threat.
  • Be a key member of the IT Leadership Team, ensuring cyber security is effectively represented.
  • Ensure Security Team representation at Change Approval Boards to review and assess security risks of proposed IT changes.
  • Responsible for the management and delivery of Cyber Security projects, including governance, risk and compliance
  • Provide advice to the business on cyber security matters to ensure continued safety of the business systems.

The Ideal Candidate

  • Proven track record of operating in a senior cyber security role preferably in a multi-channel retail environment.
  • Strong understanding of Cyber technologies including hands on experience of delivering front line cyber defences to an organisation
  • Excellent verbal and written communication skills; including communicating with technical and non-technical audiences at all organisational levels.
  • Proactive individual with a high level of commitment to improve cyber security
  • Strong planning and organisational skills.
  • Ability to articulate complex detail in a digestible and audience-appropriate manner
  • Strong leader who feels equally comfortable working with technical teams and the Executive Board.
  • Knowledge of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR)
  • Holds industry recognised certification in Cyber Security (e.g. CISM, CISSP or CISA)

Business Analyst

  • Competitive Salary
  • Wakefield, UK
  • 3 months ago

Business Analyst

Wakefield

Full time

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

We are now looking to strengthen our existing IT team and are recruiting a Business Analyst.

The successful candidate joins at an exciting time for the business as a whole, but specifically an IT Department that is very centric to the delivery of our newly unveiled 5 year strategy. With the correct mind-set and capabilities, the successful candidate joins a department offering scope for exposure to experience specifically tailored to ensuring their development and future career success.

Role Responsibility

  • The role involves understanding business needs and strategy to support the development of business requirements and process change.
  • Support the development and implementation of new and enhanced systems and have particular focus on ensuring that these systems continue to meet business need and that users are able to effectively use them to deliver their intended business value.
  • Business requirements gathering, working collaboratively with technical team members, coordinating User Acceptance Testing and often provide end user support.
  • Lead the analyses, mapping and communication of current and future state business processes.
  • Capture detailed requirements based on business needs, translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
  • Produce Business Requirement Documentation and support the creation of the Functional Design Documentation.

 

The Ideal Candidate

  • You will be a dynamic and energetic individual;
  • You will be a good communicator who is able to effectively engage, influence and challenge stakeholders;
  • Experience of working on projects and with the full system development lifecycle is essential;
  • Excellent verbal and written communication skills with the ability to present clean, organised and thorough information;
  • Ideally come from a software delivery, or have technical understanding of software build/development;
  • Experience of System Integration, Middleware and Interface Specifications;
  • Experience prioritising requirements and managing conflicting demands;
  • Workshop Facilitation experience;
  • Demonstrated ability to understand and explain issues from both a technical and a business functional point of view

You will ideally have experience of working in a similar environment preferably in the retail sector, demonstrating ownership, initiative, enthusiasm and a willingness to learn is essential.

Service Desk Analyst

  • Competitive Salary
  • Wakefield, UK
  • 3 months ago

Service Desk Analyst

Wakefield

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

We are now looking to strengthen our existing IT team and are recruiting a First Line IT Service Desk Analyst. This is a Fixed Term Contract ending no later than 8th January 2021. 

As a First Line IT Service Desk Analyst, you will provide rapid and effective first line technical support to all users across the Card Factory Group. You will be working with a number of applications and systems and will be required to analyse and diagnose issues to provide sound resolutions to service requests and incidents. These requests may range from basic “how to” questions to obtaining further detail in order to assist with the solving of more complex technical issues.

Role Responsibility

  • To provide first line support for workstations, tablets, mobiles, printers, peripherals and bespoke applications
  • Act as the first point of contact for support requests into IT, achieving a high volume of first time fixes and escalating issues not within the First Line remit in accordance with internal process and best practice
  • Ability to support MS Office applications used within the Company, including Adobe and Antivirus software
  • Provide basic Exchange / Active directory support (i.e. Account creations, password resets, creation of groups etc.)
  • To act as a point of contact for all phone calls and emails regarding IT issues, logging, and demonstrating ownership of such requests from receipt to conclusion
  • To liaise with third parties where problems cannot be resolved in house and to escalate any unresolved issues
  • Provide basic LAN/WAN/VPN support and troubleshoot basic network issues such as ADSL broadband issues
  • The candidate will have experience of closing approx. 80-100 calls per day, and will have worked in a similarly high volume environment

 

Assistant Manager

  • £8.92 hour
  • Preston, UK
  • 4 months ago

Role: Assistant Manager

Location: Fishergate Shopping Centre, Preston

Salary: £8.92

Hours: 25 pw

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family in Preston

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

Role Responsibility

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

Assistant Manager

  • £9.02 hour
  • London, UK
  • 4 months ago

Role: Assistant Manager

Location: Greenwich

Salary: £9.02

Hours: 30 pw

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family in Greenwich

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

Role Responsibility

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

Store Manager

  • £21,437.00 annum
  • Liverpool, UK
  • 4 months ago

Job role: Store Manager

Location: 3 Bold St, Liverpool

Salary: £21437 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Assistant Manager

  • £8.92 hour
  • Edinburgh, UK
  • 4 months ago

Role: Assistant Manager

Location: Edinburgh

Salary: £8.92

Hours: 25 pw

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family in Edinburgh

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

Role Responsibility

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

Assistant Manager

  • £8.92 hour
  • Eccles, Manchester, UK
  • 4 months ago

Role: Assistant Manager

Location: Eccles

Salary: £8.92

Hours: 22 pw

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family in Eccles

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

Role Responsibility

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

Sales Assistant

  • Not mentioned
  • Walsall, UK
  • 4 months ago

Job: Sales Assistant

Location: Walsall

Weekly Hours: 5

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Social Media Manager

  • Competitive Salary
  • Wakefield, UK
  • 4 months ago

Social Media Manager

37.5 hours a week

Competitive salary

Application close 21st October

Right now Card Factory has over 1000 stores… that’s why we can offer job security and great career progression. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

An exciting new role in our business to lead the social media strategy and execution for our brand, products and services to our customer audience. The role will have full day-to-day responsibility for our activity and engagement.

Our Social Media Manager, is a high profile role working alongside a great team in commercial, creative and retail to ensure we deliver consistent creative and messaging across all customer touchpoints.

Role Responsibility

  • To devise and implement social media strategy for the brand, inclusive of products, services, channels and brand values to drive engagement across platforms;
  • To lead the creative/content development of all social campaigns (theme, messaging, identity) to deliver campaign impact to key customer personas;
  • To create and implement a consumer social media programme, building a cross platform engagement plan, writing and distributing content and working with customer services team to support issues/complaints raise;
  • Ensuring a joined up approach across organic and paid social media and utilising tools to deliver this;
  • Effectively working alongside several internal and external stakeholders to ensure customer communications are effectively implemented;
  • To operate as brand champion/custodian throughout all social channels;
  • Define KPIs of campaigns to measure impact of activity;
  • Creative and Media budget management.

The Ideal Candidate

  • Experience within a similar role using platforms like Facebook, Twitter and Instagram;
  • Successfully built up company accounts on social media from small accounts;
  • You will be an expert with organic reach;
  • Creative, full of ideas and eye for detail;
  • Be able to demonstrate what each channel can and will deliver for Card Factory;
  • Good judgement and confident decision maker;
  • Strong communications skills; selling an idea, internally and externally;
  • Sense of humour and able to relate to company tone of voice.

Brand, Campaign and PR manager

  • Not mentioned
  • Wakefield, UK
  • 4 months ago

Brand, Campaign and PR manager

37.5 hours a week

Competitive salary

Application close 21st October

Right now Card Factory has over 1000 stores… that’s why we can offer job security and great career progression. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

An exciting new role in our business to lead the social media strategy and execution for our brand, products and services to our customer audience. The role will have full day-to-day responsibility for our activity and engagement.

Our Social Media Manager, is a high profile role working alongside a great team in commercial, creative and retail to ensure we deliver consistent creative and messaging across all customer touchpoints.

Role Responsibility

  • To devise and implement social media strategy for the brand, inclusive of products, services, channels and brand values to drive engagement across platforms;
  • To lead the creative/content development of all social campaigns (theme, messaging, identity) to deliver campaign impact to key customer personas;
  • To create and implement a consumer social media programme, building a cross platform engagement plan, writing and distributing content and working with customer services team to support issues/complaints raise;
  • Ensuring a joined up approach across organic and paid social media and utilising tools to deliver this;
  • Effectively working alongside several internal and external stakeholders to ensure customer communications are effectively implemented;
  • To operate as brand champion/custodian throughout all social channels;
  • Define KPIs of campaigns to measure impact of activity;
  • Creative and Media budget management.

The Ideal Candidate

  • Experience within a similar role using platforms like Facebook, Twitter and Instagram;
  • Successfully built up company accounts on social media from small accounts;
  • You will be an expert with organic reach;
  • Creative, full of ideas and eye for detail;
  • Be able to demonstrate what each channel can and will deliver for Card Factory;
  • Good judgement and confident decision maker;
  • Strong communications skills; selling an idea, internally and externally;
  • Sense of humour and able to relate to company tone of voice.

Store Manager

  • £21,437.00 annum
  • Stoke-on-Trent, UK
  • 4 months ago

Job role: Store Manager

Location: Trentham, Stoke

Salary: £21437 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Store Manager

  • £22,542.00 annum
  • Portsmouth, UK
  • 4 months ago

Job role: Store Manager

Location: Portsmouth

Salary: £22,542 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Store Manager

  • £21,437.00 annum
  • Birmingham, UK
  • 4 months ago

Job role: Store Manager

Location: Perry Bar Birmingham

Salary: £21,437 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Store Manager

  • £22,542.00 annum
  • Portsmouth, UK
  • 4 months ago

Job role: Store Manager

Location: Portsmouth

Salary: £22,542 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Key Holder

  • Not mentioned
  • West Sussex, UK
  • 4 months ago

Key Holder

Location: Crawley County Mall

Contracted Hours Available: 6

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant with key holding experience to join our very successful Card Factory family to help fulfil this.

As a key holder you will assist the Store Management team with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained. Ensure that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Process all sales politely, efficiently and accurately whilst upselling on till products alongside motivating the team to achieve the same.
  • Coach and mentor the team to maintain the highest level of customer service in store
  • Take responsibility for achieving sales targets in support of the Management team.
  • Have the ability to step up into the assistant manager role should the need arise.
  • Understand and adhere to all of the Company procedures and policies
  • You will receive the higher rate of pay for the hours worked when keyholding, when you are the sole person responsible for the store in Management's absence. 

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. Our people make a real difference and we believe in promoting from within, which is why we support our colleagues and encourage their progression.

 

 

Sales Assistant

  • Competitive Salary
  • Malvern, UK
  • 4 months ago

Job: Sales Assistant

Location: Malvern

Weekly Hours: 6

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Sales Assistant

  • Competitive Salary
  • Edinburgh, UK
  • 4 months ago

Job: Sales Assistant

Location: Princes St, Edinburgh

Weekly Hours: 8

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Sales Assistant

  • Competitive Salary
  • Swindon, UK
  • 4 months ago

Job: Sales Assistant

Location: Swindon

Weekly Hours: 8

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Key Holder

  • Competitive Salary
  • Darwen, UK
  • 5 months ago

Key Holder

Location: 17 Market Street Darwen

Contracted Hours Available: 6

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant with key holding experience to join our very successful Card Factory family to help fulfil this.

As a key holder you will assist the Store Management team with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained. Ensure that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Process all sales politely, efficiently and accurately whilst upselling on till products alongside motivating the team to achieve the same.
  • Coach and mentor the team to maintain the highest level of customer service in store
  • Take responsibility for achieving sales targets in support of the Management team.
  • Have the ability to step up into the assistant manager role should the need arise.
  • Understand and adhere to all of the Company procedures and policies
  • You will receive the higher rate of pay for the hours worked when keyholding, when you are the sole person responsible for the store in Management's absence. 

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. Our people make a real difference and we believe in promoting from within, which is why we support our colleagues and encourage their progression.

 

 

Sales Assistant

  • Competitive Salary
  • Swansea, UK
  • 5 months ago

Job: Sales Assistant

Location: Morfa Shopping Centre, Swansea

Weekly Hours: 4.5 - 10

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Head of Communications

  • Competitive Salary
  • Wakefield, UK
  • 4 months ago

Head of Communications

Wakefield

Full time

Job Introduction

Do you lead the way?  

Are you a grafter?  

Are you loyal?  

If yes, read below to see how you could be a part of our story!  

 

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

As a Head of Communications you will be an experienced leader in communications who will develop and implement the Internal and Shareholder communication strategy for the Group.

You will be accountable for managing a team and connecting Colleagues to the Card Factory Group agenda, informing them about operational requirements and bringing the brand to life for Shareholders. You’ll work collaboratively with the Board and all areas of the business to create a unified vision for comms and will engage colleagues in the Card Factory Culture through communication that is inspirational, targeted, accurate and relevant using a mix of channels including digital and social.

Role Responsibility

  • Fully understand the leadership vision and 5 year strategy – asks challenging questions of the senior team to ensure that the vision can be translated effectively to all colleagues, whatever their level or position;
  • Works with the CEO and Exec to define the appropriate communication channels and timetable for releasing Shareholder information;
  • Provides regular internal updates on company progress and performance to keep teams engaged with the vision and the part they play in its delivery;
  • Creates a simple but far reaching communication framework and timetable for the business – ensures that stakeholders understand the part they play and how they contribute;
  • Validates that all communications are accurate, professional and in line with the brand values;
  • Works with the Legal team and Marketing to issue PLC, CMD, Annual Reports and Market updates on time and to the highest possible standard;
  • Manage Investor Website content ensuring that is accurate and up to date;
  • Work with the Gatekeeper to build and evolve the Operational Comms Plan for the year;
  • Design and own the engagement communication timetable for the business;
  • Collaborate with the Foundation to provide relevant updates to the business;
  • Review and evolve our communications systems, methods and processes;
  • Ensures that all communications are consistent with the brand;
  • Works closely with Marketing to understand customer engagement methodology and upcoming activities to tie into the colleague and shareholder communications plan;
  • Owns the internal communications system (BOB), ensuring that content is relevant, accurate, effective and clear;
  • Empowers team to work cross-functionally to deliver improvements in communication systems and methods;
  • Creates simple, clear engaging and informative content for field and store teams;
  • Grows retail team engagement through seeking and reacting to feedback;
  • Ensures that compliance can be monitored on critical areas of the business through suitable use of BOB;
  • Creates informal forums for colleagues to engage with the business and one another – both digital and physical;
  • Supports a positive culture through sharing impactful colleague stories internally through corporate channels or externally with the support of Marketing. Areas include: fundraising, special projects, colleague and team achievements and events;
  • Schedules, organises and runs effective events and conferences to budget.

 

Sales Assistant

  • Competitive Salary
  • Walsall, UK
  • 4 months ago

Job: Sales Assistant

Location: Bloxwich, Walsall

Weekly Hours: 6

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Sales Assistant

  • Competitive Salary
  • Birmingham, UK
  • 4 months ago

Job: Sales Assistant

Location: High Street, Birmingham

Weekly Hours: 8

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Sales Assistant

  • Not mentioned
  • Birmingham, UK
  • 4 months ago

Job: Sales Assistant

Location: Longbridge, Birmingham

Weekly Hours: 8

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Key Holder

  • Competitive Salary
  • Somerset, UK
  • 4 months ago

Key Holder

Location: Scott Arms, Clevedon

Contracted Hours Available: 12

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant with key holding experience to join our very successful Card Factory family to help fulfil this.

As a key holder you will assist the Store Management team with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained. Ensure that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Process all sales politely, efficiently and accurately whilst upselling on till products alongside motivating the team to achieve the same.
  • Coach and mentor the team to maintain the highest level of customer service in store
  • Take responsibility for achieving sales targets in support of the Management team.
  • Have the ability to step up into the assistant manager role should the need arise.
  • Understand and adhere to all of the Company procedures and policies
  • You will receive the higher rate of pay for the hours worked when keyholding, when you are the sole person responsible for the store in Management's absence. 

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. Our people make a real difference and we believe in promoting from within, which is why we support our colleagues and encourage their progression.

 

 

Key Holder

  • Competitive Salary
  • Cardiff, UK
  • 4 months ago

Key Holder

Location: St Davids Centre, Cardiff

Contracted Hours Available: 16

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant with key holding experience to join our very successful Card Factory family to help fulfil this.

As a key holder you will assist the Store Management team with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained. Ensure that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Process all sales politely, efficiently and accurately whilst upselling on till products alongside motivating the team to achieve the same.
  • Coach and mentor the team to maintain the highest level of customer service in store
  • Take responsibility for achieving sales targets in support of the Management team.
  • Have the ability to step up into the assistant manager role should the need arise.
  • Understand and adhere to all of the Company procedures and policies
  • You will receive the higher rate of pay for the hours worked when keyholding, when you are the sole person responsible for the store in Management's absence. 

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. Our people make a real difference and we believe in promoting from within, which is why we support our colleagues and encourage their progression.

 

 

Key Holder

  • Competitive Salary
  • Stockport, UK
  • 4 months ago

Key Holder

Location: Stockport

Contracted Hours Available: 8

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant with key holding experience to join our very successful Card Factory family to help fulfil this.

As a key holder you will assist the Store Management team with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained. Ensure that excellent store standards are kept whilst adhering to Company policies and procedures.

  • Process all sales politely, efficiently and accurately whilst upselling on till products alongside motivating the team to achieve the same.
  • Coach and mentor the team to maintain the highest level of customer service in store
  • Take responsibility for achieving sales targets in support of the Management team.
  • Have the ability to step up into the assistant manager role should the need arise.
  • Understand and adhere to all of the Company procedures and policies
  • You will receive the higher rate of pay for the hours worked when keyholding, when you are the sole person responsible for the store in Management's absence. 

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. Our people make a real difference and we believe in promoting from within, which is why we support our colleagues and encourage their progression.

 

 

Billing Analyst

  • Competitive Salary
  • Wakefield, UK
  • 4 months ago

Billing Analyst

Wakefield

22.5 hours

Role Responsibility

  • Hybrid role (Billing & Credit Control) responsible for billing of all global Card Factory customers as per agreed terms, recovery of all debt and allocation of payments;
  • Analysis (trends) and preparation of weekly Accounts Receivable Control deck distributed at Director level;
  • Stakeholder management of new and existing relationships with customers and the wider business;
  • Monthly reconciliation of ledgers and statements;
  • Administration of the Accounts Receivable financial system with creation and maintenance of new and existing customers as per agreed mandates;
  • Continuous process improvement across Accounts Receivable Projects with the ability to add value to existing processes and controls.

The Ideal Candidate

  • Self-starter and has ability to work as part of a team;
  • You will have previous experience in a similar accounting role;
  • Good knowledge of billing procedures;
  • Proficient Excel skills (Pivots and Look-ups);
  • Conflict management and problem solving skills;
  • Excellent communications skills;
  • Ability to work independently and meet tight deadlines;
  • Systems: experience with Open Accounts experience desirable although not essential.

 

Assistant Manager

  • £8.92 hour
  • Bradford, UK
  • 5 months ago

Role: Assistant Manager

Location: Young Street Victoria Shopping Centre Bradford

Salary: £8.92

Hours: 24 pw

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family in Bradford

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

Role Responsibility

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

Assistant Manager

  • £9.02 hour
  • Telford, UK
  • 5 months ago

Role: Assistant Manager

Location: Border Town Centre Telford

Salary: £8.92

Hours: 35 pw

We are passionate about celebrating our customers’ life moments and are now looking for an Assistant Store Manager to join our very successful Card Factory family in Telford.

As an Assistant Store Manager you will assist the Store Manager with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained, ensuring that excellent store standards are kept whilst adhering to Company policies and procedures.

Role Responsibility

  • Directly support Management in achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train the team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Have the ability to step up into the Store Manager role should the need arise
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented Assistant Store Manager or have strong supervisory experience who can inspire the team to be the best they can be and deliver outstanding customer service.

Store Manager

  • £22,542.00 annum
  • Telford, UK
  • 5 months ago

Job role: Store Manager

Location: Telford

Salary: £22,542 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Store Manager

  • £22,542.00 annum
  • Pitsea, Basildon, UK
  • 5 months ago

Job role: Store Manager

Location: Northlands Pavement Pitsea

Salary: £22,542 + bonuses

42.5 hours pw

Job Introduction

As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focussing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver.

Role Responsibility

  • Directly responsible for achieving budget target sales, ensuring excellent customer service is provided by all staff members
  • Actively support, develop and train your team of colleagues to feel ‘our values’ to ensure we are helping each customer celebrate their life moments to the highest standard
  • Continually improve store standards by ensuring the store is merchandised to Company guidelines and stock management is maintained

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

The Ideal Candidate

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be a talented retail manager who can inspire your team to be the best they can be and deliver outstanding customer service.

Package Description

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this.

 

Sales Assistant

  • Competitive Salary
  • London, UK
  • 4 months ago

Job: Sales Assistant

Location: Edgeware

Weekly Hours: 8

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way! Just click here to understand our Company values… and you’ll understand why you need to be a little bit mad to work here!

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

Role Responsibility

  • Provide excellent customer service at all times to help each customer celebrate their life’s moments
  • Process all sales politely, efficiently and accurately whilst upselling on till products
  • Price and merchandise stock and products correctly
  • To work with the team unloading and unpacking the deliveries
  • To assist with stock takes, which may include working outside the store’s normal opening hours

The Ideal Candidate

How do you know if it is the right job for you?

Are you passionate about helping Customers?

  • Do you want to do the best job you can every day?
  • Are you a grafter and prepared to work hard?
  • Do you love working as part of a team?

Head of Communications

  • Competitive Salary
  • Wakefield, UK
  • 4 months ago

Head of Communications

Job Introduction 

Full time

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

As a Head of Communications you will be an experienced leader in communications who will develop and implement the Internal and Shareholder communication strategy for the Group.

You will be accountable for connecting Colleagues to the Card Factory Group agenda, informing them about operational requirements and bringing the brand to life for Shareholders. You’ll work collaboratively with the Board and all areas of the business to create a unified vision for comms and will engage colleagues in the Card Factory Culture through communication that is inspirational, targeted, accurate and relevant using a mix of channels including digital and social.

Role Responsibility

  • Fully understand the leadership vision and 5 year strategy – asks challenging questions of the senior team to ensure that the vision can be translated effectively to all colleagues, whatever their level or position;
  • Works with the CEO and Exec to define the appropriate communication channels and timetable for releasing Shareholder information;
  • Provides regular internal updates on company progress and performance to keep teams engaged with the vision and the part they play in its delivery;
  • Creates a simple but far reaching communication framework and timetable for the business – ensures that stakeholders understand the part they play and how they contribute;
  • Validates that all communications are accurate, professional and in line with the brand values;
  • Works with the Legal team and Marketing to issue PLC, CMD, Annual Reports and Market updates on time and to the highest possible standard;
  • Manage Investor Website content ensuring that is accurate and up to date;
  • Work with the Gatekeeper to build and evolve the Operational Comms Plan for the year;
  • Design and own the engagement communication timetable for the business;
  • Collaborate with the Foundation to provide relevant updates to the business;
  • Review and evolve our communications systems, methods and processes;