Biffa - Premium Account

Location: Coronation Road,High Wycombe,HP12 3TZ,United Kingdom
Phone:
Website: www.biffa.workable.com
Contact: Recruitment Team

Information

Advertised Jobs

Trainee Field Sales Executive

  • Competitive Salary
  • Manchester, UK
  • 10 months ago

Role: Trainee Field Sales Executive 

Location: Manchester

 

This role is perfect for someone is looking to begin their sales career within a well-established organisation. You will join a strong, experience team where you will be coached and mentored to become one of our Business Development Managers, ideally you will already have some customer service or telesales experience and are looking to make your first move into Field Sales.

Previous Fields Sales experience is not necessary however we are seeking someone who is eager to learn and grow within our organisation.

Our Business Development team within Biffa are responsible for selling and winning new industrial and commercial business and work towards quarterly and annual targets.

Key Responsibilities:

·       Pro-actively and re-actively selling profitable new business within a territory to meet set targets.

·       To achieve and exceed quarterly / annual new business targets

·       Manage a sales territory and or prospect lists for business opportunities

·       Report call, lead, quote and contract activity on to the Company Operating System

·       To produce, present weekly, monthly, quarterly personal performance to RSM when required

·       To participate and contribute to best practice working groups within Biffa when required

·       To liaise regularly with Depot Manager / RGM / RSM to determine roll out sales offensives within region

·       To carry out any other reasonable job-related tasks / management requests

·       Be the primary interface between Biffa and our target customers. Be responsible for sales prospecting and pricing negotiations.

·       Deliver profitable new revenue streams across the range of services provided by Biffa.

·       Work with Biffa people to both build knowledge and augment the sales process.

Benefits:

·       24 days holiday a year plus 8 bank holiday days

·       Uncapped sales commission

·       Opportunity to buy and sell holiday

·       Pension scheme

·       Retail and leisure discounts

·       Dental & Medical employee schemes

·       Yearly Cycle to work scheme

·       Holiday and travel discounts

·       Focused career path development within our large UK sales function

 

About Biffa:

Here at Biffa, we have a friendly, open, honest culture that’s based on mutual trust and respect. Safety is our number one priority and we look out for each other.

We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You’ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business.

Business Development Manager

  • Competitive Salary
  • Ipswich, UK
  • 9 months ago

Business Development Manager

Ipswich

 

DESCRIPTION

Biffa Waste Services Ltd is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

.
The Business Development Manager will manage, develop and maintain a pipeline of new business opportunities across the country in order to deliver profitable revenue growth for the SME division. The role involves managing and influencing a range of day to day and strategic issues within the new business team. You will have the scope to drive the return on sales through planned, objective management of their sales activities and process. You will also be instrumental in ensuring that Biffa stays ‘ahead of the game’ with respect to service offering, business model and operating methods.

.

RESPONSIBILITIES:

·       Achieve agreed revenue and profit targets based on a team related annual budget resulting in a profitable offering to customers and the wider business

·       Identify relevant opportunities through market research and cold calling in specific sectors

·       Create and present tailored commercial offerings to potential clients

·       Actively and successfully manage the sales process, through lead generation, sales presentations, proposal solutions, negotiation, close, and handover to the operations team

·       Manage and maintain a pipeline ensuring all sales opportunities are captured accurately

·       Respond to tenders and requests for information in a timely manner

·       Work closely with existing operational and account management teams to deliver the ideal solution for the client at agreed profit levels for Biffa.

 

BENEFITS

Here at Biffa, we have a friendly, open and honest culture that’s based on mutual trust and respect. very proud of what we do and are continually striving to be better. We listen to our employees and care about what our employees think. At Biffa, you’ll have a real opportunity to make a positive contribution to our business, our customers, and to the communities in which we operate.

.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. In return for your efforts you will receive a competitive benefits package including bonus, pension, company car and a discount scheme with many high street retailers and entertainment venues

https://biffa.workable.com/j/133BEF4334?viewed=true

Employee Communications Executive

  • Competitive Salary
  • High Wycombe, UK
  • 9 months ago

Employee Communications Executive

High Wycombe

 

DESCRIPTION

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

Working closely with the Head of Communications, the Employee Communications Executive helps drive all communications activities and plays an integral role in the positioning and strategic direction of the business. Employee Communications are responsible for assisting in developing and implementing communication strategies to improve employee engagement and satisfaction, and develop a clear consistent approach to communications for a workforce of over 7,500.

 

RESPONSIBILITIES:

 

·       Creating engaging content for our 8,000 employees from writing news stories for our intranet to proofing newspaper articles for our quarterly internal news

·       Managing all event logistics from negotiating venue rates to arranging external suppliers to briefing designers and supporting the requirements for all Group events

·       Managing the Group Employee Recognition scheme – writing all monthly nominations recognition letters, liaising with CEO and other Exec Members throughout the year and shortlisting period

·       Full responsibility for managing and designing the annual “Diamonds” awards ceremony including production of collateral and speeches.

·       Designing and delivering various collateral using In-design for Group events and HR projects

·       Managing external suppliers for all print and design Group communication requirements

·       Liaising with external agency and supporting the production of employee newspaper “Biffa News”, including editorial support, collating and researching content

·       Responsible for the upkeep of the intranet “OBi” and employee app “Beat” content on a weekly basis as well as developing pages when required within Sharepoint

·       Support the development and execution of short-term communication plans aligned to business needs; including communication requirements and design aspects for Cycle2 Work, Health & Safety and Wellbeing projects

·       Responsible for managing all Group Communication purchase orders

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BEHAVIOURS:

 

·       A creative/strategic thinker with a sharp eye for detail

·       Well organised and able to consistently deliver whilst working to tight deadlines

·       Able to prioritise and manage multiple projects

·       Hands on and proactive with a flexible approach to work

·       Able to communicate confidently at all levels from the CEO through to front line colleagues

·       Excellent stakeholder management, persuasion and influencing skills

Finance Acquisition Business Partner

  • Competitive Salary
  • Tipton, UK
  • 7 months ago

Role: Finance Acquisition Business Partner

Location: Tipton

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

Biffa is looking to strengthen its acquisition business partnering team having completed 24 acquisitions in the last three years. The role will require on an site presence so national travel will be requirement.

RESPONSIBILITIES

·       Provide guidance, support and governance to newly acquired companies to enable swift and controlled integration into parent company.

·       Ensure Biffa’s financial controls and processes are followed.

·       Drive a change and improvement culture through business partnering and provide strategic support.

·       Reviewing and preparing financial acquisition modelling to included tracking and variance modelling (performance, synergies & churn etc).

·       Lead project accounting reviews and reports.

·       Bridging operational and central finance to include asset management, fair value corrections & exceptional cost tracking etc.

Requirements

·       Qualified ACCA or CIMA

·       Advanced Excel and analytical skills

·       Excellent commercial and operational financial management experience gained in a B2B environment

·       Preferably experience in one of the following sectors - logistics, manufacturing, production, business process outsourcing, waste and/or renewable energy

·       Confidence to communicate effectively at all levels

·       Proactive, conscientious and self motivated

·       Well organised with the ability to effectively plan and prioritise

·       Ability work effectively under pressure and deliver to tight deadlines

·       Flexible with the ability to adapt and multi task when required

·       Flexible with travel as this role with cover the whole of the UK

·       Enthusiastic and a flexible team player with high expectations of self and others

Benefits

Here at Biffa, we have a friendly, open and honest culture that’s based on mutual trust and respect. We’re very proud of what we do and are continually striving to be better. We listen to our employees and care about what our employees think. At Biffa, you’ll have a real opportunity to make a positive contribution to our business, our customers, and to the communities in which we operate.

 

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. In return for your efforts you will receive a competitive salary, company vehicle (or allowance) and benefits package including a discount scheme with many high street retailers and entertainment venues

 

Finance Acquisition Business Partner

  • Competitive Salary
  • High Wycombe, UK
  • 7 months ago

Role: Finance Acquisition Business Partner

Location: High Wycombe

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

Biffa is looking to strengthen its acquisition business partnering team having completed 24 acquisitions in the last three years. The role will require on an site presence so national travel will be requirement.

RESPONSIBILITIES

·       Provide guidance, support and governance to newly acquired companies to enable swift and controlled integration into parent company.

·       Ensure Biffa’s financial controls and processes are followed.

·       Drive a change and improvement culture through business partnering and provide strategic support.

·       Reviewing and preparing financial acquisition modelling to included tracking and variance modelling (performance, synergies & churn etc).

·       Lead project accounting reviews and reports.

·       Bridging operational and central finance to include asset management, fair value corrections & exceptional cost tracking etc.

Requirements

·       Qualified ACCA or CIMA

·       Advanced Excel and analytical skills

·       Excellent commercial and operational financial management experience gained in a B2B environment

·       Preferably experience in one of the following sectors - logistics, manufacturing, production, business process outsourcing, waste and/or renewable energy

·       Confidence to communicate effectively at all levels

·       Proactive, conscientious and self motivated

·       Well organised with the ability to effectively plan and prioritise

·       Ability work effectively under pressure and deliver to tight deadlines

·       Flexible with the ability to adapt and multi task when required

·       Flexible with travel as this role with cover the whole of the UK

·       Enthusiastic and a flexible team player with high expectations of self and others

Benefits

Here at Biffa, we have a friendly, open and honest culture that’s based on mutual trust and respect. We’re very proud of what we do and are continually striving to be better. We listen to our employees and care about what our employees think. At Biffa, you’ll have a real opportunity to make a positive contribution to our business, our customers, and to the communities in which we operate.

 

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. In return for your efforts you will receive a competitive salary, company vehicle (or allowance) and benefits package including a discount scheme with many high street retailers and entertainment venues

 

Business Development Manager

  • Competitive Salary
  • Needham Market, Ipswich, UK
  • 7 months ago

Role: Business Development Manager

Location: Needham Market

Biffa Waste Services Ltd is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

The Business Development Manager will manage, develop and maintain a pipeline of new business opportunities across the country in order to deliver profitable revenue growth for the SME division. The role involves managing and influencing a range of day to day and strategic issues within the new business team. You will have the scope to drive the return on sales through planned, objective management of their sales activities and process. You will also be instrumental in ensuring that Biffa stays ‘ahead of the game’ with respect to service offering, business model and operating methods.

 

RESPONSIBILITIES:

·       Achieve agreed revenue and profit targets based on a team related annual budget resulting in a profitable offering to customers and the wider business

·       Identify relevant opportunities through market research and cold calling in specific sectors

·       Create and present tailored commercial offerings to potential clients

·       Actively and successfully manage the sales process, through lead generation, sales presentations, proposal solutions, negotiation, close, and handover to the operations team

·       Manage and maintain a pipeline ensuring all sales opportunities are captured accurately

·       Respond to tenders and requests for information in a timely manner

·       Work closely with existing operational and account management teams to deliver the ideal solution for the client at agreed profit levels for Biffa.

 

Requirements

·       Waste industry knowledge including relevant laws would be advantage but is not essential

·       Over 3 years’ experience in a comparable field based business development role

·       Proven track record in sales, selling contracted services

·       Self-motivated, target driven and works at pace

·       A high level of aptitude with Microsoft software such as Word, Excel and PowerPoint

·       A charismatic communicator with the ability to build and maintain relationships at all levels

·       Comfortable to commute to clients across the south west

 

Benefits

Here at Biffa, we have a friendly, open and honest culture that’s based on mutual trust and respect. very proud of what we do and are continually striving to be better. We listen to our employees and care about what our employees think. At Biffa, you’ll have a real opportunity to make a positive contribution to our business, our customers, and to the communities in which we operate.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. In return for your efforts you will receive a competitive benefits package including bonus, pension, company car and a discount scheme with many high street retailers and entertainment venues

Deputy Engineering Manager

  • Competitive Salary
  • West Sussex, UK
  • 7 months ago

Role: Deputy Engineering Manager

Location: West Sussex

 

Job Purpose

To provide day to day management to the Engineering Team at the Brookhurstwood MBT ensuring the highest engineering standards and best practice in all engineering activities carried out across the site.

Principal Accountabilities

1 To Implement and monitoring of predictive/preventative maintenance plan for all plant and equipment. To ensure this planning is managed and resourced in order to deliver 85% plant availability.

2 Promote, monitor and improve the safety culture (reducing incidents and accidents). Monitoring compliance and setting achievable targets for improvement, including managing the production of engineering risk assessments and procedures.

3 To assist with ensuring accurate reporting of maintenance KPIs.

4 To ensure all direct report HR administrative tasks are completed and accurate as company processes require.

5 Assist in developing and implementing new technologies and processes.

6 Promote tight cost control, and liberate synergy savings as part of margin improvement.

7 Provide a focal point and become a mentor/role model for maintenance personnel and to develop an effective system of performance management within their team. Also to ensure adequate training plans in place to improve and refresh technical skills within the team. Also to promote a culture of continuous improvement within the maintenance department.

8 Lead specific strategic groups in order to improve plant reliability and performance.

9 Assist with the stock management system, ensuring process adherence and the holding of adequate stock items.

10 Assist with reviewing and negotiating SLA’s periodically with the aim of optimising cost and service.

Nature and Scope

The specialist and technical substance of the job would be mechanical and electrical maintenance, project operations, continuous improvement and development work on the site.

The constraints that are on the job include industry operating procedures and developing site based procedures and policies.

The complexity of the job challenges are best described as complex and specialised. The post holder requires very good technical knowledge.

The key internal and external interfaces in the role are the site operations team (internal) and the managed service (external).

 

ABOUT BIFFA:

Here at Biffa, we have a friendly, open, honest culture that’s based on mutual trust and respect. Safety is our number one priority and we look out for each other.

We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You’ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business.

Biffa – Valuing Difference:

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Biffa is therefore committed to promoting equality and diversity in all areas and places great importance on ensuring it is a diverse and fulfilling place to work.

Head of Employee Services

  • Competitive Salary
  • High Wycombe, UK
  • 7 months ago

Role: Head of Employee Services

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

The Head of Employee Services ensures the delivery of accurate, timely and cost optimised HR and Payroll administrative activities within the Biffa Group.. You would be responsible for ensuring such activities meet agreed SLAs and adhere to all relevant company and statutory requirements including but not limited to HMRC regulations, data protection, employment law and company policies.

RESPONSIBILITIES:

·       Work with the HR Senior Leadership team to define the overall Employee Services Department strategy in line with the Company Business Plan business objectives and the translation of Business changes into a Standard Operating model

·       Utilise a Standard Operating model to deliver and manage all functional administration tasks, whilst ensuring processes meet required service levels, compliance with current HMRC legislation, Employment law and Company policy, to include final approval and sign off for periodic & Annual Employer returns

·       Develop and maintain all standardised and appropriately documented processes across all ESC activities

·       Develop, automate and implement accurate, timely and useful HR MI both on a planned and regular basis and produce ad hoc reports as and when required

·       Act as the relationship owner for the Payroll and HR operating systems within the Employee Services Centre (including time and attendance systems and links with other business systems outside HR (e.g. Travel Management system)), actively seeking to continuously improve the accuracy & format of data, efficiency of software, automation and the re-engineering of processes. When required manage improvement projects to implementation within the business

·       Provide Line management and leadership support to direct reports, to include objective and goal setting, team training and resource planning to ensure team meet operating targets and SLA’s

·       Ensure regular pensions contributions to Local Government Pension Scheme(s) are in accord with the appropriate scheme rules and reporting deadlines.

·       Act of at top level of escalation for the ESC team, dealing with all specialist and technical enquiries from users of ESC services

·       Provide reconciliation of Payroll control accounts and payments to Third Parties.

·       Support as may be required audit processes such as PAYE Audits, Company Audits and Pension Scheme Audits

·       Ensure payment of Employment related Taxes and Pensions are made to Statutory deadlines

·       Provide support to the Group HR Director in the day to day management of the functional budgets, including preparation and authorisations for expenditure based thereon. Reporting back to Functional Heads on any issues that may arise.

·       Act as a Company Bank signatory and in support of the Group HR Director, approve HR related costs where required.

 

Benefits

Here at Biffa, we have a friendly, open and honest culture that’s based on mutual trust and respect. We’re very proud of what we do and are continually striving to be better. We listen to our employees and care about what our employees think. At Biffa, you’ll have a real opportunity to make a positive contribution to our business, our customers, and to the communities in which we operate.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. In return for your efforts you will receive a competitive salary, company car and benefits package including a discount scheme with many high street retailers and entertainment venues

LGV 2 Drivers

  • Competitive Salary
  • East London, UK
  • 7 months ago

Role: LGV 2 Drivers

Competitive Rate of pay, plus bonus and overtime rates, plus excellent benefits package

  • Are you tired of being away from home for days on end?
  • Are you ready to work for a business that encourages good work life balance?
  • Are you ready for a new and exciting challenge?

If you answered YES, than this your golden opportunity awaits……

We currently have an opportunity for a HGV / LGV 2 Driver to join the team at our busy depot.

Biffa Plc is the leading nationwide integrated waste management business. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

You might be thinking, “I don’t have waste management experience?” No problem, we offer in-house, on the job training and instruction on the various vehicles we operate in our fleet, so your experience as a driver will be utilised and your skills and knowledge base will increase.

We have been awarded the British Council 5 Star Safety Award in recognition of our safety standards which reflects the good working conditions we operate in as well as supply all required PPE.So if you are a team player, who offers a flexible work approach and a passion for providing excellent service to our customers, we would be happy to hear from you.

As with any job there are essentials requirements. For Biffa these are:

  • Class 2 Driving License (must have previous class 2 driving experience)
  • Flexibility and Good work ethic
  • Digital Tachograph
  • Driver CPC

In return you will get:

  • A competitive rate of pay and benefits package
  • Flexibility around when 29 days holidays (incl bank holidays) can be taken
  • Training
  • Pension Scheme

Want to be part of this fantastic company who values your safety? What are you waiting for?

Immediate starts are available

Biffa Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status.

Business Development Manager

  • Competitive Salary
  • Edinburgh, UK
  • 7 months ago

Role: Business Development Manager

Location: Edinburgh 

We currently have a fantastic opportunity for a field-based Business Development Manager who will be aligned to our Edinburgh depot. The successful Business Development Manager’s main objective will be to win new business across multiple sectors in the SME marketplace in line with monthly targets.

You will join a team of like-minded sales professionals and be led by the Regional Sales Manager (RSM). You will be required to understand and uncover the customers’ needs to ensure Biffa provides the best solution. Your goal will be to develop and close new business whilst providing a best-in-class service.

You will:

·       Generate new business opportunities with prospective clients by targeting SME businesses across all market sectors within your territory

·       Build a strong pipeline of relevant opportunities to deliver against monthly and annual sales targets and ensure KPI's are achieved and exceeded

·       Take ownership of the full sales cycle from lead generation, site visits, pricing, negotiation and closing

·       Liaise with your local Depot, RSM, Customer Services and other internal departments to ensure a smooth and professional interaction between Biffa and the customer

·       Participate in regional sales campaigns and strategies in line with the overall regional business plan

·       Ensure all leads, activity and contracts are recorded on the Biffa operating system

·       Build and maintain an in-depth understanding of our range of services and solutions by working closely with our in-house training team, Depot staff, management and your peers

Ideally, you will have customer facing experience selling a solution and demonstrate success and target achievement in previous roles. We are looking for a self-driven and motivated sales professional who wants to work for a forward thinking, industry leader.

 

About Biffa

Biffa is the UK’s leading waste management company providing collection, recycling, treatment, disposal and technologically driven energy generation services across four operating divisions. We control a significant proportion of waste arising in the UK, which places us at the centre of a dynamic and growing sector, providing indispensable services to all UK businesses.

Our Industrial & Commercial (I&C) Division covers a vast range of UK business sectors, including manufacturing, retail and hospitality. Our 80 collection depots and transfer stations across the UK handle general waste, dry mixed recyclables, glass, food waste and other segregated recyclables. I&C employs over 2,700 people and has a fleet of around 1,200 waste collection vehicles that empty over 1,000,000 bins per month across the whole of the UK. The division operates under a regional business model, allowing our focus to be placed on the customers and businesses in each region.

Interested in learning more about Biffa? Check out our website www.biffa.co.uk

 

Biffa – Valuing Difference.

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Biffa is therefore committed to promoting equality and diversity in all areas and places great importance on ensuring it is a diverse and fulfilling place to work.

Business Development Manager

  • Competitive Salary
  • Birmingham, UK
  • 6 months ago

Business Development Manager - Skip Hire

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

The Key responsibilities for the Business Development Manager will include but not be limited to the following.

- Pro-actively and reactively selling profitable new business within a territory to meet set targets.
- To achieve and exceed quarterly / annual new business targets
- Manage a sales territory and or prospect lists for business opportunities
- Report call, lead, quote and contract activity on to the Company Operating System
- To produce, present weekly, monthly, quarterly personal performance to RSM when required
- To participate and contribute to best practice working groups within Biffa when required
- To liaise regularly with Depot Manager / RGM / RSM to determine roll out sales offensives within region
- To carry out any other reasonable job-related tasks / management requests
- Be the primary interface between Biffa and our target customers. Be responsible for sales prospecting and pricing negotiations.
- Work with Biffa people to both build knowledge and augment the sales process.

We are looking for the Business Development Manager to have the following:

- Proven track record in sales selling contracted services
- Consistent over achiever of targets
- History of over achievement in new business sales

In return we offer a competitive basic salary, generous commission package, car, fuel card and company benefits as well as a real career path within our large UK sales function.

Biffa plc is an equal opportunities employer welcoming applications from all sectors of the community.

Super Depo Manager

  • Competitive Salary
  • Tipton, UK
  • 6 months ago

Role: Super Depot Manager

Location: Tipton

Are you looking for your next challenge? Want to have autonomy to run your own £20m business unit with the support of a passionate team around you?

This is an exciting opportunity for a determined and self-motivated individual to operate at a senior level running our Birmingham Super Depot. This top performing Depot with 75 drivers and 60 vehicles needs a commercially astute individual with a passion for service excellence.

The Super Depot Manager will effectively manage an Operational Depot including out bases where appropriate, ensuring Health & Safety, Environmental and O Licence compliance, and delivering first class customer service in line with pre-defined business KPI’s, promoting employee engagement to support continuous improvement in productivity and quality of service provision, through continuous review and improved site profitability, to support business growth and best in class performance.

PRINCIPAL ACCOUNTABILITIES

·       Monitor, manage and co-ordinate all depot based resources to ensure an increase in operational productivity and improved quality of service provided.

·       Ensure service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.

·       Defines and supports the development of the drivers and staff as a whole by identifying and sharing best practice

·       Manages and ensure compliance of Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to.

·       Agrees, monitors and manages the full depot P&L budget, delegating accountability where appropriate, supporting financial year on year growth of the depot

·       Work within cross-divisional teams to provide integrated waste solutions using best practice and through continuous improvement.

NATURE AND SCOPE

·       Manage the Business Improvement Manager to ensure regular visits to local customers served, retaining the customer base and prices temporary and local contracted work.

·       Support the growth of the Depots customer base.

·       Manage service levels and ensuring that corrective action is taken as appropriate.

·       Ensure legislator compliance at all times by all staff

·       Drives a lean culture throughout

·       Manages the operations for current and future demands

·       Monitors and manages the depot budget, ensure optimum performance and financial growth.

·       Develops the operation and teams to meet financial and efficiency targets through a continuous improvement approach.

·       Deliver improving financial performance for the operation, ensuring the site meets budget commitments.

·       Sets and agrees clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.

·       Prepare annual budgets and report on monthly financial position

·       Ensure core performance metrics are met and where possible exceeded.

·       Analyses training needs for all staff ensuring that training complies with Company policy and is monitored for effectiveness

·       Coaches staff where appropriate

·       Optimises resources and continuously reviews the operations to improve profitability and customer service, managing change where necessary

·       Leads and motivates staff through positive employee engagement through open communication

·       Defines the strategy to develop the site as a whole by identifying and sharing best practice with peers

·       Work closely with the company’s Continuous Improvement team to introduce new working practices and to develop a continuous improvement culture

·       Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, personnel, finance and Transport) are maintained. Where necessary making regular checks in all parts of the operation including the branch site, vehicles and customer premises and ensuring that all operational equipment is maintained

·       Deals with disciplinary matters, including dismissals, and appeals and grievances in line with Company policy

·       Informs staff of changes in terms and conditions

·       Ensures appropriate consultation with TU/Staff Representatives

ABOUT BIFFA:

Here at Biffa, we have a friendly, open, honest culture that’s based on mutual trust and respect. Safety is our number one priority and we look out for each other.

We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You’ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business.

Customer Services

  • Competitive Salary
  • Aylesbury, UK
  • 6 months ago

Role: Customer Services

Location: Aylesbury

 

Description

A fantastic job opportunity is available for someone who wants to kick start their career in an office-based job role with a fantastic team.

Working as part of our dedicated Customer Service team as a Waste Management Executive within our Aylesbury office, you will be joining a well-established, fun and energetic organisation. We are passionate about providing great customer service whilst ensuring that we work together to create a great working environment.

 

The key bits of detail:

·       It is a full-time position (37.5hrs per week) with 3 separate shift patterns which are - 08:30 – 16:30 / 09:00 - 17:00 / 09:30 - 17:30. Staff should be available to work any of these shifts.

·       The annual basic salary is - £19,000 and there is a bonus on top of this which equates to £700 per annum.

·       The office is based near to the entrance of the Gatehouse Industrial Estate with easy access to Aylesbury town centre/local transport routes.

·       All staff are eligible for a quarterly bonus which is focused on individual ‘quality of calls’….ensuring we are doing all we can for the customer in a timely and efficient manner.

·       You will be working within our Corporate and Broker Customer Service Arena. Our customers are broken down into sectors and as part of a team of 8-10 staff, you will support a specific sector such as; Facilities, Utilities and Brokers etc.

·       All successful candidates go through a 2-week training programme with ongoing classroom and side by side support once solo.

Day to day:

·       Across the department we handle on average 1,000-1,200 inbound calls per day and this is then distributed across the sector teams depending on what customer is calling.

·       On top of inbound calls, we handle on average 2000 emails per day which are again distributed amongst the sector teams.

·       Other administrative tasks include;

·       Proactive outbound calls to advise customers on changes to services etc.

·       Data cleansing customer data to ensure we hold the most up to date records.

·       Setting up of temporary contracts.

·       Collating reports for our customers to let them know detail around the disposal of their waste.

·       The regular types of queries you will receive via call/email include (but are not limited to)-

·       Service bookings – customers arranging an empty of their container(s).

·       Missed collections queries which may be due to adverse weather conditions, road closures/traffic etc.

·       Understanding where the driver is on his route.

·       Service amendment queries – I.e. – increasing the number of containers.

·       Temporary skip requests.

The perks:

·       Staff have 24 days holiday a year plus 8 Bank Holiday days (32 in total) with the opportunity to buy and sell holiday.

·       Free parking on site.

·       We have a great pension scheme, retail and leisure discounts, medical and dental scheme, cycle to work scheme and lots of travel discounts.

·       Biffa offer ongoing support to all staff which opens the door to a number of great internal progression opportunities. We have had staff from Customer Services move into: Account Management, Operations, HR, IT, Marketing and Recruitment to name a few.

Machine Operator

  • Competitive Salary
  • Peterborough, UK
  • 6 months ago

Role: Machine Operator

Location: Peterborough

Description

Biffa is looking for a Machine Operator to maintain and operate mobile plant in a safe and efficient manner, working in a busy landfill operation both unsupervised and under instruction by the site foreman or management team.

 

PRINCIPAL ACCOUNTABILITIES

To follow instruction from site foreman/management and work in a safe and efficient manner.

Ensure that the landfill traffic management plan is adhered to. Maintain bunds, signage and roadways to ensure safe operation for customers and plant operators.

Daily maintenance on site plant and completion of daily plant check sheets and reporting of any defects on plant immediately.

Operate the site plant according to the training given and within the requirements of site rules. Ensure that the 5m rule and reversing rules are maintained

Give clear communication via the two way radio to customers and colleagues.

To share responsibility for the health and safety of the team. Attend toolbox talks, SIT meetings and report near misses and hazard spots.

To promptly report customer query`s, complaints or damage.

To carry out any other such reasonable job related tasks as the company may require you to undertake from time to time.

To understand relevant items of the site licence and rules via site induction and training as required.

NATURE AND SCOPE

• Maintain the site to ensure the smooth running of the waste infilling operations including void availability, road maintenance and compliance with the tip management plan.

• Follow the site traffic management plan to ensure pedestrian and vehicular segregation is maintained on site.

• Report any health and safety matters and environmental compliance issues to site foreman /manager

• Dust control by ensuring road and tip face are regularly dampened down by plant or fixed systems

• Control of mud on site and peripheral roads

• Pest control including birds, flies and rodents

• Odour control by ensuring odour control systems on site are working and effective waste management operations at the tipping area.

• Litter control by usage of fixed and mobile litter netting and screens.

• Report any damaged infrastructure which may cause environmental pollution eg gas wells.

• Ensure that site mobile plant is maintained and report defects to ensure that repairs are carried out in a timely manner.

• Only operate plant that you are trained to operate. Complete and maintain CPCS or equivalent standard training to operate all landfill plant

• Keep the plant clean

• Carry out manual handling as required.

PERSON SPECIFICATION

• Plant related activities

• Ability to carry out essential daily maintenance of site plant.

• Display 'Be Safe' attitude and behaviours

• Attitude for compliance.

• Ability to work unsupervised or under instruction

• Able to communicate verbally and can speak and understand English

• Good time keeping essential

• Must be able to read and understand simple information relating to daily work

• Must be able to write simple but clear reports such as defect reports, near misses

• Resides within a reasonable distance of the site

• Ability to remain calm in busy periods.

• Willingness to adapt and develop skill-sets and knowledge as determined by post.

• Able to complete physical checks on mobile plant and to carry out a range of manual handling duties.

Customer Service Representative

  • £17,076.00 annum
  • Barlborough, UK
  • 6 months ago

Customer Service Representative

Location: Barlborough

 

A fantastic job opportunity with an immediate start is available for someone who wants to kick start their career in an office-based job role with a fantastic team.

Working as part of our dedicated Customer Service team as a Customer Service Representative within our Barlborough office, you will be joining a well-established, fun and energetic organisation. We are passionate about providing great customer service whilst ensuring that we work together to create a great working environment.

 

The key bits of detail:

·       It is a full-time position (40 hrs per week). The shifts are - 08:00 - 17:00 rotating weekly with 08:30 - 17:30, Monday to Friday. There is also a requirement to work 1 in 5 Saturdays where the shift is 08:00 - 13:00

·       The office is based near to the M1 in Barlborough with great transport networks nearby and good local amenities.

·       The salary is £17,076.80 per annum.

·       All staff are eligible for a monthly bonus of £180 which is focused on individual ‘quality of calls’….ensuring we are doing all we can for the customer in a timely and efficient manner and AHT 'Average Handle Time'...working to a call target of 7 minutes per call. Total earning potential is £2160.00 per annum.

·       You will be working within our SME and Major Customer Service Arena. We have a total of around 80,000 customers and all call teams support the customers although structured in teams of 10 - 12 representatives along with a team senior and team manager.

·       All successful candidates go through a 3 week training programme with ongoing classroom and side by side support once solo.

Day to Day:

·       Across the department we handle on average 1,800-2,500 inbound calls per day and this is then distributed across the call handling teams.

·       On top of inbound calls, we handle on average 800 - 1200 emails per day which are again distributed among the teams.

·       Other administrative tasks include;

·       Proactive outbound calls to advise customers on changes to services etc.

·       Data cleansing customer data to ensure we hold the most up to date records.

·       Setting up of temporary contracts.

·       Collating reports for our customers to let them know detail around the disposal of their waste.

·       The regular types of queries you will receive via call/email include (but are not limited to)-

·       Service bookings – customers arranging an empty of their container(s).

·       Missed collections queries which may be due to adverse weather conditions, road closures/traffic etc.

·       Understanding where the driver is on his route.

·       Service amendment queries – I.e. – increasing the number of containers.

·       Temporary skip requests.

·       Invoice queries

·       Payments

·       Retention requests

The perks:

·       Staff have 24 days holiday a year plus 8 Bank Holiday days (32 in total) with the opportunity to buy and sell holiday.

·       Free parking on site.

·       We have a great pension scheme, retail and leisure discounts, medical and dental scheme, cycle to work scheme and lots of travel discounts.

·       Biffa offer ongoing support to all staff which opens the door to a number of great internal progression opportunities. We have had staff from Customer Services move into: Account Management, Operations, HR, IT, Marketing and Recruitment to name a few.

About Biffa:

Here at Biffa, we have a friendly, open, honest culture that’s based on mutual trust and respect. Safety is our number one priority and we look out for each other.

We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You’ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business.

Business Development Manager

  • Competitive Salary
  • Southampton, UK
  • 5 months ago

Role; BDM

Location: Marchwood

Biffa Waste Services Ltd is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

.
The Business Development Manager will manage, develop and maintain a pipeline of new business opportunities across the country in order to deliver profitable revenue growth for the SME division. The role involves managing and influencing a range of day to day and strategic issues within the new business team. You will have the scope to drive the return on sales through planned, objective management of their sales activities and process. You will also be instrumental in ensuring that Biffa stays ‘ahead of the game’ with respect to service offering, business model and operating methods.

.

RESPONSIBILITIES:

·       Achieve agreed revenue and profit targets based on a team related annual budget resulting in a profitable offering to customers and the wider business

·       Identify relevant opportunities through market research and cold calling in specific sectors

·       Create and present tailored commercial offerings to potential clients

·       Actively and successfully manage the sales process, through lead generation, sales presentations, proposal solutions, negotiation, close, and handover to the operations team

·       Manage and maintain a pipeline ensuring all sales opportunities are captured accurately

·       Respond to tenders and requests for information in a timely manner

·       Work closely with existing operational and account management teams to deliver the ideal solution for the client at agreed profit levels for Biffa.

 

Benefits

Here at Biffa, we have a friendly, open and honest culture that’s based on mutual trust and respect. very proud of what we do and are continually striving to be better. We listen to our employees and care about what our employees think. At Biffa, you’ll have a real opportunity to make a positive contribution to our business, our customers, and to the communities in which we operate.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. In return for your efforts you will receive a competitive benefits package including bonus, pension, company car and a discount scheme with many high street retailers and entertainment venues

Sales Administrator

  • £17,076.00 to £20,076.00 per annum
  • Barlborough, UK
  • 5 months ago

Role: Sales Administrator

Location: Barlborough

Description

A fantastic job opportunity is available for someone who wants to kick start their career in an office-based job role with a fantastic team.

Working as part of our dedicated Customer Service & Sales team as a Contract & Sales Administrator within our Barlborough office, you will be joining a well-established, fun and energetic organisation. We are passionate about providing great customer service whilst ensuring that we work together to create a great working environment.

 

The key bits of detail:

·       It is a full-time position (37.5 hours per week). The shifts are - 08:30 - 17:00 Monday to Friday.

·       The office is based near to the M1 in Barlborough with great transport networks nearby and good local amenities.

·       The salary is £17,076.80 per annum.

·       This role eligible for a monthly bonus scheme which is focused on quality of work ensuring work is completed to the highest standard. Total earning potential with bonus £20,076.80

·       You will be working alongside our successful sales team ensuring a smooth customer transition.

·       All successful candidates will go through a 3 week training programme with ongoing classroom and side by side support once solo.

 

Key responsibilities & accountabilities:

·       Responsible for the administration of customer data on the company database.

·       To ensure accurate set up and amendment of customer contracts and services

·       To follow through on all customer requests and customer queries in order to satisfy both internal and external customers in an accurate and professional manner and in accordance with our service promises

·       To work closely with all internal departments to ensure high customer satisfaction levels

·       To meet agreed daily and weekly customer database administration goals.

·       To follow and enforce departmental process and procedure.

 

Attitude & Behaviours:

·       Ability to work well and accurately under pressure

·       You must be passionate about the Customer

·       You must have a proactive approach with an ultra-positive attitude

·       You must possess a willingness to learn new skills

·       Be professional, reliable and approachable

·       Be able to stay calm under pressure

·       You must possess a tolerance of routine

·       You must be able to adapt well to change in a fast moving department

 

 

The perks:

·       Staff have 24 days holiday a year plus 8 Bank Holiday days (32 in total) with the opportunity to buy and sell holiday.

·       Free parking on site.

·       We have a great pension scheme, retail and leisure discounts, medical and dental scheme, cycle to work scheme and lots of travel discounts.

·       Biffa offer ongoing support to all staff which opens the door to a number of great internal progression opportunities.

 

About Biffa:

Here at Biffa, we have a friendly, open, honest culture that’s based on mutual trust and respect. Safety is our number one priority and we look out for each other.

We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You’ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognizing the valuable contribution that everyone makes to our business.

Biffa – Valuing difference:

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Biffa is therefore committed to promoting equality and diversity in all areas and places great importance on ensuring it is a diverse and fulfilling place to work.

LGV 2 Drivers

  • Competitive Salary
  • Bristol, UK
  • 5 months ago

LGV 2 Driver

Bristol

·      

       Are you tired of being away from home for days on end?

·       Are you ready to work for a business that encourages good work life balance?

·       Are you ready for a new and exciting challenge?

If you answered YES, then your golden opportunity awaits……

·       Work pattern of Tue - Fri, 44 hours per week

·       Guaranteed home every night.

·       Free CPC periodic training.

·       Excellent benefits.

 

Biffa Plc is the leading nationwide integrated waste management business. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

You might be thinking, “I don’t have waste management experience?” No problem, we offer in-house, on the job training and instruction on the various vehicles we operate in our fleet, so your experience as a driver will be utilised and your skills and knowledge base will increase.

We have been awarded the British Council 5 Star Safety Award in recognition of our safety standards which reflects the good working conditions we operate in as well as supply all required PPE.So if you are a team player, who offers a flexible work approach and a passion for providing excellent service to our customers, we would be happy to hear from you.

As with any job there are essentials requirements. For Biffa these are:

·       Class 2 Driving License, desirable to have previous experience

·       Flexibility and Good work ethic

·       Driver CPC

 

In return you will get:

·       A competitive rate of pay and benefits package

·       Flexibility around when 29 days holidays (incl bank holidays) can be taken

·       Training

·       Pension Scheme

 

Want to be part of this fantastic company who values your safety? What are you waiting for?

 

Immediate starts are available

Business Development Manager

  • Competitive Salary
  • Birkenhead, UK
  • 5 months ago

We are currently looking for a Business Development Manager who will manage, develop and maintain a pipeline of new business opportunities across the country in order to deliver profitable revenue growth for the Majors division. The role involves managing and influencing a range of day to day and strategic issues within the new business team. You will have the scope to drive the return on sales through planned, objective management of their sales activities and process. You will also be instrumental in ensuring that Biffa stays ‘ahead of the game’ with respect to service offering, business model and operating methods.

 

The position will cover a large central patch and work closely with our locations such; Liverpool, St Helens and Bromborough.

 

Principle Accountabilities:

·       Achieve agreed revenue and profit targets based on a team related annual budget resulting in a profitable offering to customers and the wider business

·       Identify relevant opportunities through market research and cold calling in specific sectors

·       Create and present tailored commercial offerings to potential clients

·       Actively and successfully manage the sales process, through lead generation, sales presentations, proposal solutions, negotiation, close, and handover to the operations team

·       Manage and maintain a pipeline ensuring all sales opportunities are captured accurately

·       Respond to tenders and requests for information in a timely manner

·       Work closely with existing operational and account management teams to deliver the ideal solution for the client at agreed profit levels for Biffa.

Person Specification:

·       Waste industry knowledge including relevant laws would be advantage but is not essential.

·       Over 3 years’ experience in a comparable field-based business development role.

·       Proven track record in sales or selling contracted services.

·       Self-motivated, target driven and works at pace.

·       High level of aptitude with Microsoft software such as Word, Excel and PowerPoint.

·       A charismatic communicator with the ability to build and maintain relationships at all levels.

·       Comfortable to commute to clients across the North West.

Senior Finance Analyse

  • Competitive Salary
  • Glasgow, UK
  • 4 months ago

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

The Financial Analyst (FA) has responsibility for all accounting and preparation of the management accounts and reporting of selected business units in the Division. The role works closely with the operational management (typically location managers) in the business to ensure robust financial controls are in place and adhered to.

RESPONSIBILITIES:

·       Preparation of monthly management accounts, including variance analyses and bridges, for each of the selected business units, to meet reporting deadlines and provide useful feedback/explanations of financial performance to finance and non-finance-personnel.

·       Participate in the preparation of monthly financial reporting packs to assist the SFA in meeting the deadlines for submission with clear and accurate data.

·       Monthly CAPEX reporting and forecast updates to support analysis against budget and decision making.

·       Assist FBPs and operations in the preparation of budgets, forecasts and five year plans for the business units of responsibility so that accurate and up-to-date financial information is used.

·       Consolidate budgets, forecasts and five year plans for the division to ensure timely and accurate submission to Central Finance.

·       Review (or compile) balance sheet reconciliations to ensure adherence to Group policy.

·       Provide end of year audit support giving full and adequate explanations to auditors where requested so that testing can be completed on a timely basis.

·       Support FBPs and non-finance personnel, providing financial data to assist in commercial decision making.

·       Provide cover for the Divisional Finance Team as required so that processes can continue uninterrupted during holidays/absence.

·       Other ad-hoc requirements as requested by the Senior Financial Analyst or other senior finance members.

Requirements

·       Experience in a finance or management accounts function

·       Part qualified ACCA or CIMA

·       Fully computer literate and an advanced user of Excel

·       Experience with additional Microsoft office applications not mandatory but beneficial

·       Analytical with excellent attention for detail and time management skills

·       Strong verbal and written communication skills

·       Self motivated with a ‘can-do’ attitude,

·       Ability to multi-task and work effectively as part of a team.

Benefits

Here at Biffa, we have a friendly, open and honest culture that’s based on mutual trust and respect. We’re very proud of what we do and are continually striving to be better. We listen to our employees and care about what our employees think. At Biffa, you’ll have a real opportunity to make a positive contribution to our business, our customers, and to the communities in which we operate.

.

We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. In return for your efforts you will receive a competitive salary and benefits package including bonus, study support and a discount scheme with many high street retailers and entertainment venues

Account Manager

  • Competitive Salary
  • Leeds, UK
  • 4 months ago

Account Manager - Leeds

 

We are looking for a Business Improvement Manager / Account Manager to account manage and have overall responsibility for the retention, growth, account management and profitability of SME Accounts aligned to the geographical location.

 

Biffa Plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

 

PRINCIPAL ACCOUNTABILITIES

·       To develop and grow a portfolio of major accounts in terms of revenue generation, improved net earnings and profit growth in line with business targets.

·       To identify and target low net earning accounts in order to improve profitability to a level that is acceptable for the business.

·       To ensure that all business within the portfolio between Biffa and the customer has a signed contract, scanned and recorded on the system.

·       To be the primary interface between Biffa and the customer, responsible for retention growth and margin, contract compliance and pricing negotiations.

·       Working closely with Customer Services to ensure administrative tasks are communicated to the relative support team and resolved.

·       Work with the Operations function to identify creative and innovative solutions which will reduce churn in line with company targets.

·       Gain and maintain a detailed knowledge of Biffa’s capabilities, operating procedures and how this fits within the market and customer base to retain and develop business.

·       Carry out site audits for Major and SME accounts.

·       Liaise regularly with Depot Managers, Regional Managers and Regional Sales Managers to solve customer complaints, issues and changes.

·       Effectively manage and control ART Log levels that fall within your responsibility in a timely manner in line with business expectations.

·       Support the RSM and Depot in any ad hoc projects or urgent business priorities in relation to existing SME customers in the area.

·       Participate and contribute to best practice working groups within Biffa when required.

·       Any other duties as require

 

 

Business Development Manager

  • Competitive Salary
  • Droitwich, UK
  • 4 months ago

Business Development Manager

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

This role will cover the DY, WV and WR postcodes.

The Key responsibilities for the Business Development Manager will include but not be limited to the following.

- Pro-actively and reactively selling profitable new business within a territory to meet set targets.
- To achieve and exceed quarterly / annual new business targets
- Manage a sales territory and or prospect lists for business opportunities
- Report call, lead, quote and contract activity on to the Company Operating System
- To produce, present weekly, monthly, quarterly personal performance to RSM when required
- To participate and contribute to best practice working groups within Biffa when required
- To liaise regularly with Depot Manager / RGM / RSM to determine roll out sales offensives within region
- To carry out any other reasonable job-related tasks / management requests
- Be the primary interface between Biffa and our target customers. Be responsible for sales prospecting and pricing negotiations.
- Work with Biffa people to both build knowledge and augment the sales process.

In return we offer a competitive basic salary, generous uncapped commission package, car, fuel card and company benefits as well as a real career path within our large UK sales function.

Biffa plc is an equal opportunities employer welcoming applications from all sectors of the community.

Project Manager

  • Competitive Salary
  • High Wycombe, UK
  • 3 months ago

Biffa is on the lookout for a Project Manager to be responsible and accountable for the projects from initial definition (vision, objectives, scope etc.), solution design and delivery and through to its successful implementation and embedding (to time, cost and quality). The role will be a national role so travel will be expected.

 

PRINCIPAL ACCOUNTABILITIES

1. Define the project (vision, objectives, scope, plans, resources, benefits)

2. Complete all project plans (high level, milestone, 90 day, detailed & integrated) and track against plan

3. Define, allocate, manage and realise benefits

4. Select, motivate, manage and review the project team members

5. Define, gain approval of, and manage the project budget

6. Identify, manage, report and mitigate project risks and issues

7. Design, test, obtain approval for and implement integrated solution

8. Report (formally and informally) on project progress, risks, dependencies and escalate issues to the Head of Projects

NATURE AND SCOPE

Managing Collections (I&C and Municipal) business projects, which may be tactical “BAU” and Continuous Improvement projects or business acquisitions and integrations. Accountable for Project initiation document (PID), project plans, progress reports, integrated budget, resource Plan, benefits documents, risks & issues report, solution design, implementation plan and all documents as defined in the PID.

Other Key Measures

- Performance against plan

- Quality and timeliness of deliverables

- Costs against Budget

- Realisation of Benefits

- Business Readiness

PERSON SPECIFICATION

Educated to degree level or equivalent.

Prince 2 Practitioner.

Leading similar strategic projects (size, complexity, timescales).

In-depth experience of the business processes covered by the specific project.

Excellent understanding of Biffa business, and customer, requirements.

Working as part of a senior, integrated management team, reporting to the executive.

Best practice examples of business solutions (specific to project scope & objectives).

Business Manager

  • Competitive Salary
  • Norwich, UK
  • 3 weeks ago

Business Manager - Norwich

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

Job Purpose

To ensure the operation of the staff and resources employed on the Contract is fulfilled to the satisfaction of both the Client and the Company whilst remaining within the constraints of financial targets and Company procedures.

Principal Accountabilities

1 Ensure all budgets are achieved and weekly Key Performance Indicators are met highlighting any variances and action plans to redress.

2 Ensure that all Company policies and procedures and legal obligations are adhered to and understood by all contract staff.

3 Continually monitor and improve performance standards and ensure that all contracted service levels are met to the satisfaction of the Client.

4 Ensure the Company model for the reporting and operation of a contract is upheld.

5 Manage all contract staff through use of management team, supervisors and worker committees etc. to ensure that all Company procedures are followed, staff turnover is controlled, vacancies are filled promptly and unauthorised absence is kept to a minimum.

6 Ensure the health and safety of all Company employees and site visitors under your control by following the company procedures.

7 Maintain and develop excellent working relationships with the Client and all nominated staff.

8 Minimise the use of agency staff employed on the Contract by actively recruiting, developing and training employees.

9 To be directly responsible for the management of the workshop and measurement of KPIs to ensure maximum vehicle uptime and availability.

10 Maintain all records and systems for the effective operation of the contract and the Company’s ISO and OHSAS certificates.

11 To invoice the Client accurately, in accordance with the Contract and to ensure that payment is received promptly.

12 Management of service changes and subsequent smooth running of the Contract to the Client’s satisfaction.

13 Ensure that proposals for contract improvements, route optimisation, staffing structures etc., are directed through the appropriate channels, cost / benefit analyses are produced for the Board & that they run to budget & timescale on implementation.

14 Responsible for internal and external reporting of contract KPIs such as performance, monthly financial reports, weekly KPIs etc.

Nature and Scope

The Business Manager has overall responsibility for ensuring the safe, effective and efficient delivery of all areas of the Contract to the satisfaction of both the Client and the Company whilst remaining within the constraints of the Contract’s financial targets and Company procedures.

The post-holder supports the operational management teams in their daily management of the workforce ensuring that the requirements of the Contract are delivered and KPIs met and exceeded, including health and safety and service delivery targets.

The post-holder is responsible for ensuring additional services, commercial opportunities and revenue streams are introduced to the Contract and for identifying and encouraging identification of cost savings to existing services. The post-holder is responsible for creating an environment that encourages innovation from the management team and workforce alike and focuses on continuous improvement.

The post-holder will be responsible for developing the Contract’s budget alongside the Senior Management Team. The post-holder is responsible for the financial management of the Contract within those budgetary constraints and for ensuring associated reports are completed and submitted in a timely manner. The post-holder is responsible for identifying areas where actual financial performance may be falling short of budgeted financial performance and developing strategies to limit/eradicate financial short fall.

In return we offer a competitive salary, bonus, car, excellent benefits and real career progression.